My one and only complaint is that I requested to move out a week before it was set to renew and I even followed up with customer service to make sure it was canceled and it was. Then after the date it was set to renew passed, they started bombarding me with emails about payment for the next month, so I reached out to customer service again, and was told that the complaint would be sent to the location manager. Some time passed and nothing was still done, I was still being flooded with emails and a letter in the mail EVERY WEEK! One more thing and that when I was moving the stuff in, the instructions weren’t very clear and I have never used a U-Haul storage unit before and I’m not sure if I ever will again.
Mackenzie P | Overall ExperienceSelf Storage Units in Garner, NC, 27529
U-Haul Moving & Storage of Garner
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 13'Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $64.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 11'Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 13'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 11'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 11'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $119.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 8' x 13'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 13'2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 11'2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 13'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 11'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Large
10' x 20' x 13'4 Bedroom Home or larger
Size Guide- Rate:
-
$234.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $234.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Large
10' x 20' x 11'4 Bedroom Home or larger
Size Guide- Rate:
-
$239.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $239.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $109.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $164.95 Per Month
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
/I closed out my storage unit on 10/02/25 and I didnt get my close documents till 10/09/2025. Technically they had my storage active for one week under my name without my knowledge.
AKHILESH G | Overall ExperienceI started out with three storages and now I only have one I would use your storage facilities again but when someone rents a truck for one day and they stay out for extra hour or two they should only be charged for the time of one or two hours and not be charged for a full day that's the only problem that I have with U-Haul that happened to me and I end up paying $155 when I only had the truck extra for one or two hours because of traffic I live in Louisburg and there was an accident and we were not on time I was very very upset and I think you all need to change the guidelines because if I knew that I was going to be charged for a whole another day with insurance I would have just kept the truck for the whole two days I paid for it anyway this is Debbie Perry and this is my truth my number is 919-626-1841 for more questioning and information please do not hesitate to call other than this situation I had three storages for almost a year 11 months I have had no problems but that situation was a real problem for me thank you so much Debbie Perry
Debbie P | Overall ExperienceROACHES!!! ROACHES!!! ROACHES EVERYWHERE!!!! DISGUSTING!!!! I DID NOT RECEIVE MY FREE LOCK AS PROMISED!
KIMBERLY R | Overall ExperienceThe units are very old, but staff accommodated my request for a different unit.
Alisha C | Overall ExperienceSome of my stuff got ate up by rodents It was really bad. I will never be back no more. I would like somebody to call me about their experience.
Marcus D | Overall ExperienceI would recommend U-Haul to anyone, wonderful company. However Eric Townes is a HORRIBLE HORRIBLE manager! Towards the last two months of having my storage, I would call the store to make payments on my rent & I found out through an associate that worked there he would screen my calls to prevent me from making payments on my rent. He was always rude and unprofessional each time I had to talk to him. As heartbroken I am I lost my storage, I am relieved to not be doing business with an unprofessional manager as Eric Townes.
Jaquela H | Overall ExperienceN/A
Vinton M | First ImpressionsBo comment
Christine H | Overall ExperienceHave zero complaints about this U-Haul facility or its staff! Outstanding customer service and clean facility!! GREAT JOB!! If I ever need anything that they offer...it will be this facility!! THANKS!
Estella N | Overall ExperienceTrouble with the process
Mike B | First ImpressionsThere was only one employee running inside and outside of this location on 8/5/25, but he was very helpful and professional. He was even helpful with getting me a lock. He could have been frustrated, but he handled the pressure like a pro. I appreciate your stellar customer service!
Kimberly K | First ImpressionsIt was very busy when I arrived with multiple vehicles in line ready to be processed. When it was my turn, the staff handled my transaction professionally and answered all of my questions. They were intent on making sure I had a good experience. I’ve frequented this location for a number of years to have hardware installed and propane tank refill. This is the first time utilizing the facility for storage. Very happy so far.
Dileep D | First Impressionsjust to keep up the great service
FRANK D | First Impressions