Reservation and move in process was easy and we were able to do everything on short notice.
MICHAEL B | Online Move InSelf Storage Units in Glassboro, NJ, 08028
U-Haul Moving & Storage of Glassboro
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Don’t use this location. The people here are nuts . Very poor customer service very poor customer assistance ,very poor attitudes and you will never be able to speak to the owner if you have an issue . I cleared out my storage and removed my locks . They reloaded my storage and added new locks and tried to charge me . completely nuts!!!!!Beware especially of the older lady with the ponytail and gray hair
tonya a | Overall ExperienceMichael was great, very helpful and understanding.
Jacquie G | Overall ExperienceMove in was super easy. It helped that they let you get everything ready online since I work until after they close.
Amanda G | Online Move InToo expensive
JENNIFER B | Overall ExperienceAmanda in Glassboro NJ is the best, I've rented many times and she makes it easy and is quick. If she was not around I probably would not go there.
Joseph B | First Impressions"I am writing to express serious concerns regarding the customer service provided by the staff at this location, under the supervision of Manager Amanda. While I have found Amanda herself to be helpful over the past seven years, the behavior of her staff is consistently unprofessional. They are frequently rude, inconsiderate, and exhibit a negative attitude towards customers. Their lack of product knowledge and customer service skills is evident, and they require immediate training in customer relationship management. This poor customer service is damaging the reputation of this location, as evidenced by numerous complaints I have heard from other patrons. I cannot recommend this location based on the current level of service."
Walt G | Overall ExperienceGreat service
Lee S | Overall ExperienceBoth Mike and Amanda were excellent. They were friendly, professional, helpful and very accessible. Five Stars for both and storage location. They deserve a raise or a bonus! Thank you, Tony Miller
glen a | Overall ExperienceNice clean Storage place !!!!
Daniel S | First ImpressionsAmanda was great
John S | Overall ExperienceI misplaced my keys to storage unit,Amanda offered no help to remove lock, had to call lock smith to remove the lock ,very expensive to remove lock.she should of offered me a tool to remove that lock,which I could have done my self.needless to say I was not satisfied with Amanda. James d lehner
James L | Overall ExperienceHighly overpriced, every couple of months there was an increase in price which is ridiculous, additional fees for 2 days late because of credit card expired but no notification just charge the person more money, economy isn't good and customers aren't made of money so your storage facility will be empty soon with all the increases especially with new facility across the street which is cheaper. Amanda and Kim are the best and take alot of crap due to price increases and upset customers, they deserve better.
joel b | Overall Experience