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KARLA H | Overall ExperienceSelf Storage Units in Great Falls, MT, 59405
U-Haul Moving & Storage of Great Falls
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Your workers were amazing! They went above and beyond every single time to help. When they were unable to do something, they would refer me to somebody who could help. Absolutely amazing crew!
PATRICIA V | Overall ExperienceI was notified that my units were going to be auctioned off. I was told that if I figured out payment by Sunday the 10th by 4pm, then would be able to stop the auction. I emailed information on Sunday, in the morning close to 10am with all the information regarding payment, which is obviously prior to the 4pm. Evidently, the email wasn't opened Monday am prior to 8am when the auction was to take place, so.... my units were sold. I don't feel as though this was correct. I believe that my units were sold out from under me. This may be just my feeling but, I believe that the email should have sufficed as notification. Just because I didn't phone, shouldn't have made the decision of my units being sold. My whole life was in my two units (1190 & 1489) and I was getting ready to move out of the units anyway to my new home. I have reached out to U-Haul regarding the possibility reaching out to the person who purchased the units to see if able to work something out with him but have not gotten any response. Thank you.
Stacey V | Overall ExperienceVery good ,very helpful, very patient with me. RANDY
Randy L | First ImpressionsWhen I came to you, my reservation holding a unit was given away. I then had to get a unit I didn't want. The lady said there is no after business hours access.The lady didn't issue a discount for Uhaul messing up
Sidney C | First ImpressionsThe stuff was just wondering helped with all my questions...
JESSICA G | First ImpressionsEvery employee that I encountered was PHENOMENAL, always helpful and knowledgeable. Thank you. I found a lower price for my budget
JANIS G | Overall ExperienceBuilding and grounds are clean and staff are super friendly!
JANET T | Overall ExperienceThe U-Haul technician Genny B. was outstanding and informative. She was thoughtful, answered all questions, didn’t rush me. Her knowledge about the U-Haul trailer I rented was so useful, because she discussed safety, coat on the road, operation, and even the best towing ball for safety.
Elizabeth B | Online Move InPro rated unit rent.
Benjamin F | Overall ExperienceI will always use U-Haul for my moving and storage needs. Thanks so much
Michael M | Overall ExperienceIt was easy except I was charged for the lock when it was supposed to be free.
Charlene W | Online Move InGreat facility , super clean
RUDY L | Overall ExperienceIt was excellent, front desk was very helpful when things didn’t match and helped out tremendously!
Mychal b | First ImpressionsThe store is very clean the area where the storage is was spotless. The storage unit was spotless. Everything went very quickly and they were very helpful. After using other storage venues I will definitely use U-Haul from now on.
Ebbie B | First Impressions