Lacking A.D.A. parameters ENTIRELY w no commitment/plan to improve that
john k. | First ImpressionsSelf Storage Units in Harrisburg, PA, 17101
U-Haul Storage of Downtown Harrisburg
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 3.5 Average Customer Rating
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It was neat that a U-Haul staffer was present to record my closing out and departure. This is USUALLY an unstaffed location.
vincent b. | Overall ExperienceMorning shift staff were friendly, but evening shift staff were rude.
Niranjan A. | Overall ExperienceUnfortunately due to the ramp for access to our unit made it difficult for us to access the unit. The mice feces on our stored items also was a problem. The staff was always helpful and courteous. I would not recommend the units you have to access by ramp. Thank you for your business.
nancy @ The pennsylvania federation o. | Overall ExperienceMice in the facility on Cameron Street
Michael B. | First Impressionsim giving a poor review because it wasn’t temp. controlled like it said it would be, the mouse their are horrible! i had hundreds of shoes that were messed up due to the mice! I don’t see why nobody got back to me about this problem! Also I only wanted one storage and I was told I needed to get two and it was too expensive for the problems I had to deal with.. the door would be broken most of the time and everytime I would call for the door code they would act like they didn’t know what I was talking about
Danaya B. | Overall ExperienceUpon opening the storage unit I was not told there is no stairs or elevator in my storage building. U was on the second floor. There is a very very high n dangerous ramp. I fell down countless of times. The staff was rude n nosy. I paid July 27 n left August 3. I want my money back for last month. Terrible service
heather r. | Overall ExperienceIt's a business and you shouldn't have any kind of attitude with a paying customer who's not giving you a hard time. I do understand customers can be unbearable but don't take your feelings out on someone else. Ok stop texting me to give a review. That's annoying too. I wouldn't of said anything if you would of left me in piece but no, here's a text there's a text review us, review us we need to know how bad we are. There's your answer. Leave me alone
Jose A. | First ImpressionsThe 2nd floor very very hard to get your stuff in was told there was a elevator and there is not it's got a very big hill to walk up and it hurts by the time u get to the top it way to Skeep
MICHAEL L. | First ImpressionsI want to thank all the staff that helped me and let them know that they are the best
DARRELL R. | First ImpressionsThe ramp is designed too steep and the car underbody scratches the top ramp surface leading to damages. I have a Honda Odyssey 21 model and it couldn’t climb up and down the ramp without getting scratched. I’d like a call to file a claim for the damage.
hardik d. | Overall ExperienceMainly the reason why I would not recommend to a friend is because of staff the way they treated me and hassled me for just riding up in a motorcycle to get to my storage unit it was very uncouth and rude
JAMES S. | Overall ExperienceI didn’t like the large mice/rat traps that were in the unit. Will my belongings be ate by rodents? Hope my belongings are secure.
Twanna P. | Online Move InRats ate up my dishes and my couch.
BIANCA C. | Overall ExperienceNeed an elevator at this location for people that can drive a vehicle up the ramp
Jason P. | Overall ExperienceThere were rat not nice but rat droppings all over the top of everything I owned in that unit and a big gap in the back corner of the unit where rats ,mice and any other bug can get through and did get through not pleased at all the storage unit belonged to me Christenna Murry Gerald was just on because my ID was outdated I was being over charged on some months and years before I had a storage unit with u people same place Cameron Street and my brother's ashes and some pictures were never returned and I know by law those item are to be returned and I keep getting lied to saying they don't know who bought the unit and there were no records of who bought the unit nor did they return my brother's ashes with his name on the container his ashes were being held in the name on it is Willie Albert Murry Jr
Gerald F. | Overall Experience