We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
first year was good when the front office was open it was kept clean ,but , the second year when the front office was closed and nobody was a round people just tossed stuff they didn't want any where they wanted .
Jeffrey F.
|
Overall Experience
Rating:
5.0
Very nice
Kayla B.
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First Impressions
Rating:
2.0
Staff at the u-hual were not professionals and rude. They did not knew about the storage deals, free locks and one month free plus the one way back free truck rental.
juan p.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
krystal p.
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First Impressions
Rating:
5.0
From my initial move, to the storage of my belongings, I simply could not have asked for a better experience from U-Haul Storage. ( :
However, on Sept 26, 2020, moving out of my storage unit, was far from well. I had secured a reservation, with Hazleton U-Haul, days prior to that scheduled move out date. Also, I had indicated that my account not be charged for October's rent, being I would be moved out prior to Oct 2
( when I would be billed monthly ).
Upon arrival that morning, to pick up my moving van, I was informed that my reservation had been cancelled, therefore leaving me with no rental available. I also was given no valid explanation as to why my reservation had been cancelled/removed.
Thankfully, this was resolved, despite no offered help from Hazleton staffing, as I was fortunate enough to have secured a moving van through your U-Haul Rental at Forest Hill Inn, for that same day. Your employee was a true gentlemen & went above to aid my situation.
Instinct made me re-call Hazleton U-Haul that Monday, to verify that I was taken out your billing system for the month of October. Thankfully, I had called because I had not been dismissed with that scheduled " move out date. " Over the phone, I was then able to proceed with dismissing myself, before the next months rent processed, yet it was the simplicity of the matter, that had I not called, a rent fee would have reflected upon my account.
Thank you for your understanding in this matter.
If you have any further questions, I can be reached at (570)-956-9024.
Jillian P.
|
Overall Experience
Rating:
5.0
Great storage facility, very helpful staff. A plus.
Thomas D.
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First Impressions
Rating:
4.0
Customer did not leave a comment.
maryann r.
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Overall Experience
Rating:
1.0
One of the worst experiences I’ve ever had. I reserved and paid for a unit that was locked. I’m not sure if it was rented or uhual didn’t bother taking the locks off. Rude and unhelpful staff at hazleton. They didn’t care we had a 15 ft uhaul truck full and no where to put it. I would never recommend hazleton uhaul to anyone. I have to move twice now because of this and will be using penske even though it costs more. I will say good things about uhaul customer service as they were kind and helpful as well as the general manager who called me.
Thomas B.
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Overall Experience
Rating:
5.0
Good!
hector v.
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First Impressions
Rating:
4.0
Customer did not leave a comment.
angela l.
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Overall Experience
Rating:
3.0
I reserved a truck on sunday and asked for the storage unit. Staff told me that they dont work with the suquhanna Blvd. So I waste a day waiting for nothing which monday I went to the storage place and they have a sign saying to contact the u-haul in broad street. I went to the broad street one and the manager did my reservation. At the end I ended up paying 2 days for my uhual truck when I could have just used 1 day instead.
juan p.
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First Impressions
Rating:
4.0
Hello!
Good service. I wish the storage was clean. It had a lot of dust, it was dirty.
Best regards
AL
angela l.
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First Impressions
Rating:
3.0
Customer did not leave a comment.
Christen D.
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Overall Experience
Rating:
4.0
Customer did not leave a comment.
DOLORES M.
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Online Move In
Rating:
5.0
The storage facility in West Hazleton is amazingly clean and well maintained.
Timothy C.
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First Impressions
Rating:
5.0
Easy , nice.
carlos v.
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First Impressions
Rating:
3.0
Overall time while renting was good.Had issue closing unit.Closed unit on 11/09 and have been receiving late notices for two months for unpaid rent due to staff miscommunication on matter.
Jonathan L.
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Overall Experience
Rating:
5.0
Professionalism to the highest extent.
Caring is such an old idea, yet U-Haul Storage made it seem brand new!
Jillian P.
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First Impressions
Rating:
5.0
No problems. Room was clean. Drive right up, drop it off. Great
Michael M.
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First Impressions
Rating:
5.0
Very pleased. Clean unit. Staff friendly.
rita ann d.
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Overall Experience
Rating:
5.0
No complaints
johnathan d.
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Overall Experience
Rating:
5.0
Great customer service
Peter R.
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First Impressions
Rating:
5.0
Very accommodating very helpful. John was very courteous and professional
geralyn k.
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Overall Experience
Rating:
5.0
John is terrific and very helpful he tries to accommodate all your needs and explains everything perfectly
Units r very clean
