Setting up the storage originally was horrible. Israel C was rude and not helpful. I got so upset I cancelled the storage and he never refunded my money. I had to call back to get assistance from Clever who was extremely helpful. He went above and beyond. Will not recommend doing storage at this location only renting a truck etc. I put helpful staff ONLY for Clever not Israel C
Ulisa M | Overall ExperienceSelf Storage Units in Hempstead, NY, 11550
U-Haul Moving & Storage of Hempstead
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- 4.0 Average Customer Rating
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Unfortunately, I cancelled the storage unit. It was dark and dirty. Spider webs all over. To small for the price. Israel C was not polite until the end. Understanding it was toward the end of the day customer service never stops. Will not recommend storage unit.
Ulisa M | First ImpressionsI had a good and bad experience but I’m grateful for the help I had there thank you
Geraldine R | First ImpressionsThey had other customers watch you,they cheat you when renting I teams,(Crucks) And while moving out!!Rat dropping was all over my stuff and wholes in some bags😡
Felicia T | Overall ExperienceThey raised the price of the atorage fee so i took my belongings out of storage unit 217
Mario F | Overall ExperienceHad to leave do to the rate increase 😪 every 6 months. Would have loved to continue, but wasn't able toooo!
EFREN K | Overall ExperienceGreat Diego was a huge help
Shamard G | Online Move InThank you uhaul
Craig P | First ImpressionsGood place
Darrell H | Overall ExperienceStaff at your facility is top notch. They're attentive and patient with handing multiple customers. Keep up the great work! Thank you
Amiel D | Overall Experienceservice was very good quick and efficient and the workers were very polite
Jalil E | Online Move InThat Klever Guy Was A Great Help Also Hilarious
antawon F | Overall Experience