Customer did not leave a comment.
Devonte S | First ImpressionsSelf Storage Units in Houston, TX, 77045
U-Haul Moving & Storage of Hiram Clarke
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This was the most hurtful, bad experience I ever had. From day one when I first walk into the main location before going to hiram clarke location. The African American male bold head male. He was so disrespectful, he was yelling at my telling me. That he 3 or so references. Than when I start writing ✍️ the 1st references. He start yelling telling me hurry up. Almost cursing and told me nevermind he can only use 1 references. Which he never call or verify references. Than he stood up in front of other yelling about charging me more money because he in charge. He gave me wrong paperwork and telling argument when African American female Co worker about something personal. Than they kept turning my access card off. One time they lied and put a lock on my storage. Saying come pay him more money . But I call customer service and report i have my receipt I don't owe any money. So they took the lock off. I reported to female African American manager. But she didn't nothing.
JASON T | Overall ExperienceThe hold time to talk to someone is long, and I didn’t like the fact that rent is not pro rated.
aisha b | Overall ExperienceI've been a customer for almost 3 years, never had issues. I called ahead for their move out process and was met with impeccable customer service. I cleared out and took pictures of my empty unit, which was pretty straightforward, went to their location on main St and was met yet again, with great service. Thank you for your help, for staying open even on holidays and for having a wonderful and charasmatic staff.
MARITZA C | Overall ExperienceNo comment
Shyla C | First ImpressionsI appreciate the friendliness and professionalism from Ms. Amanda. Thanks so much!
Kimberley C | Overall ExperienceManager is super helpful and friendly. He was able to accommodate our request for a temperature controlled storage on such short notice. I highly recommend their services
JOHN R | Overall ExperienceWell-maintained. Manager and staff has always given excellent service and willingness to assist at all times I have asked!
JACKIE J | Overall ExperienceThe entire team of Miss Amanda is knowledgeable and professional. I do miss Victoria, the manager of Space City Self Storage (the previous business purchased by UHAUL), but was pleasantly pleased with the easeful transition to UHAUL during my time with that storage unit. Thanks, again, for excellence!
LEAHJEAN D | Overall ExperienceThe staff was really friendly and very helpful.
TAQUANNA B | First ImpressionsI had a great experience with U-Haul. I will definitely use it again and I will recommend U-Haul to my friends and family,...thank you for the great professional service....
CYNTHIA J | Overall ExperienceThey were very courteous and helpful. Took time out to make sure the unit is what I needed Great people.
Roy G | First ImpressionsThe hike in storage cost is going up and up and up. Nonetheless, it was a good experience.
EMMANUEL M | Overall ExperienceThe staff was nice and helpful. I enjoyed the fact that they moved me to a self service storage to unload my belongings and return the truck there. It was very convenient to just return the key to a drop box.
Jada D | First Impressions