Worked in a pinch while recovering from Hurricane Helene. The advertised 1 month Free rent was soon negated by a rent increase. The unit measurements are not a true 10'×15' more like 9'×14'. The day I moved in the door was off track and had to wait 1+ hours on someone to come repair. Main gate wide open not working on several occasions. In my opinion the rent is fairly high for what you get. Would only recommend if you're desperate like I was.
Robert W | Overall ExperienceSelf Storage Units in Hudson, FL, 34669
U-Haul Moving & Storage at Moon Lake
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Storage Customer Reviews
- 4.5 Average Customer Rating
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All the people there are top shelf!!! I give them a 5 star!!
James-Al L | First ImpressionsStaff always polite and helpful
stephanie c | Overall ExperienceHave bathroom available, when the office is closed....'porta potty'.... Or convert a unit into a unisex bathroom... Imo
Dean M | Overall ExperienceIn and out quickly
barbara k | First ImpressionsThis facility was very clean and the staff were very helpful.
Willette Y | Overall ExperienceShag carpet on roof spreads drops all over your belongings. Bugs all over the unit. Leaks in roof caused damage to my belongings. Needed to purchase fast after hit by hurricane but storing my items here ruined my mattresses and tables. Make sure to buy the insurance (I didn't because I wasn't aware the facility had all these issues) I did call the facility to try to resolve my issues but was told that without purchasing the insurance, there was nothing they could do. My recommendation is to always get the insurance.
Greg B | Overall ExperienceWonderful space, good, clean space to store my belongings.
Angela M | First ImpressionsAll was as expected. No issues to report.
Philip R | Overall ExperienceMr. Williams (I believe his name was Roger I think) was an absolute blessing! He was courteous, helpful, and funny during a time where I was stressing. Thank you so much for everything!
Lannie T | First ImpressionsStaff were friendly and the facility was convenient and accessible. However, I have to be honest…the storage units need improvements. For outside units I would recommend elevating belongings on bricks or 2x4’s at least. Water does get in. Also the ceiling is coated with some sort of fluff filth that has deteriorated and falls all over the inside of the unit. There are roaches, rats and mice getting into and defecating all over whatever is being stored. I was able to find a unit of the same size, indoors, air conditioned, clean and free of insects and vermin under 5 minutes down the road…. and for a fraction of the cost.
Ciara W | Overall ExperienceVery informative and helpful.
melissa F | First ImpressionsHad to throw out all my clothes because of a leak somewhere.
Linda A | Overall Experience