Shaquon (hopefully I spelled that right) was extremely helpful. He answered all of my questions and made sure I had everything I needed. He helped me with my truck so that move in would be easy. He did a lot of things he didn’t have to do just to make sure I had good customer service. I’ve worked in a lot of customer facing jobs and it’s extremely rare to find somebody as good as Shaquon. Treat him well!
ELMER L | First ImpressionsSelf Storage Units in Jersey City, NJ, 07306
U-Haul Moving & Storage of Jersey City
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Very kind and understanding
whitley s | Overall ExperienceShaqueon A. was super friendly and professional. Even while being the only associate in the office majority of the time (with a line 8+ people deep), he maintained his composure and did his best to help multiple people at the same time.
BRET S | First ImpressionsAwesome Service
WILLIE G | Overall ExperienceStorage should be accessible at least till 12 midnight at least for emergencies.
GIRISH P | Overall ExperienceYou have a Ms Ann Marie Williams at the 276 Tonnele Ave cite in J.C. that was very warm and understandable with my situation. In the 7yrs. I've had my storage their, she's the most kind and patient Supervisor I've meet and fills her position well and know how it should be done.
devern j | Overall ExperienceKaya L helped me figure out exactly what I needed. She was friendly, knowledgeable, and even stayed after closing to make sure I was taken care of. She was more than willing to show me several different storage units even though it took some time. I'm very grateful to her, as I left with no doubts that I got exactly what I needed.
Brandon C | First ImpressionsMuy agradecida gracias mis cosas muy protegidas y cuidadas.
miriam p | Overall ExperienceI needed more time to figure things out. Staff was excellent.
Victor J | Overall ExperienceShaqueon A. is the young gentleman that I would like to mention today because he gave an exceptional service attention to detail and very courteous. This is a rare thing and I want to come in the young man today thank U haul Jersey city Tonnele Avenue location
Bobby W | Overall ExperienceThe bathrooms were very dirty with no toilet paper or soap. Toilets were disgusting and broken. i was very disappointed when spending hours at storage with no access to use the bathrooms. There was also a leak on the ceiling with water coming down causing the floor to be wet.
LIZETTE S | Overall ExperienceSolo tuve inconvenientes con el código de acceso y la targeta pero creo que es algo simple de arreglar
Gregory P | First Impressionsa poor management when we delivered the storage, because after the Storage was delivered they tried to charge me again the following month which was already paid one month ago. This was unreasonable.
BENJAMIN F | Overall ExperienceI enjoyed my experience with u haul the people were very friendly and helpful!
Kim s | First ImpressionsWorst experience EVER at a storage facility. Horrible site, unprofessional & uneducated staff. The owner was the worst. Water leaks near resolved. Ruined our furniture & belongings.
JEANNE S | Overall Experience