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Jasmine g | Overall ExperienceSelf Storage Units in Jersey City, NJ, 07306
U-Haul Moving & Storage of Jersey City
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The storage unit was easy to access with dolleys but we had a layer of black dust form on our items (which we only stored for 2 months) which felt very unclean and partially damaged our possessions.
Collin W | Overall ExperienceDear U-Haul Self-Storage Team, I am writing regarding my former storage unit #1901 at U-Haul Moving & Storage of Jersey City, which was sold on August 15th. The attached picture is the information about 1901. I urgently need clarification on the following points: 1. Was the auction for my unit conducted through StorageTreasures.com or via an in-person auction at the facility? 2. Could you please provide confirmation of the sale method, date, and platform? 3. I understand buyers’ privacy must be respected, but I kindly request that you forward my contact information to the winning bidder. There are important personal and irreplaceable items (e.g., documents, personal effects) I would like the opportunity to repurchase. I am willing to provide compensation to the buyer for their cooperation. I appreciate your assistance in forwarding this message to the appropriate department or directly to the buyer. Please let me know if additional steps are required on my part. Thank you very much for your support and prompt attention to this matter. Sincerely, Tianci Duan 201-324-4028
Tianci D | Overall ExperienceThe people were excellent, but it was unclear where to park for unloading.
Adam L | Online Move InShaquon (hopefully I spelled that right) was extremely helpful. He answered all of my questions and made sure I had everything I needed. He helped me with my truck so that move in would be easy. He did a lot of things he didn’t have to do just to make sure I had good customer service. I’ve worked in a lot of customer facing jobs and it’s extremely rare to find somebody as good as Shaquon. Treat him well!
ELMER L | First ImpressionsVery kind and understanding
whitley s | Overall ExperienceShaqueon A. was super friendly and professional. Even while being the only associate in the office majority of the time (with a line 8+ people deep), he maintained his composure and did his best to help multiple people at the same time.
BRET S | First ImpressionsAwesome Service
WILLIE G | Overall ExperienceStorage should be accessible at least till 12 midnight at least for emergencies.
GIRISH P | Overall ExperienceYou have a Ms Ann Marie Williams at the 276 Tonnele Ave cite in J.C. that was very warm and understandable with my situation. In the 7yrs. I've had my storage their, she's the most kind and patient Supervisor I've meet and fills her position well and know how it should be done.
devern j | Overall ExperienceKaya L helped me figure out exactly what I needed. She was friendly, knowledgeable, and even stayed after closing to make sure I was taken care of. She was more than willing to show me several different storage units even though it took some time. I'm very grateful to her, as I left with no doubts that I got exactly what I needed.
Brandon C | First ImpressionsMuy agradecida gracias mis cosas muy protegidas y cuidadas.
miriam p | Overall ExperienceI needed more time to figure things out. Staff was excellent.
Victor J | Overall ExperienceShaqueon A. is the young gentleman that I would like to mention today because he gave an exceptional service attention to detail and very courteous. This is a rare thing and I want to come in the young man today thank U haul Jersey city Tonnele Avenue location
Bobby W | Overall ExperienceThe bathrooms were very dirty with no toilet paper or soap. Toilets were disgusting and broken. i was very disappointed when spending hours at storage with no access to use the bathrooms. There was also a leak on the ceiling with water coming down causing the floor to be wet.
LIZETTE S | Overall ExperienceSolo tuve inconvenientes con el código de acceso y la targeta pero creo que es algo simple de arreglar
Gregory P | First Impressions