I would have said yes to referring a friend and to my overall experience, however, every encounter I had with the General Manager, Doneesha, was unpleasant. I found her communication, especially through text messages, to be unprofessional and rude. Because of this, I would not choose to use this particular U-Haul location again.
Taneka B | Overall ExperienceSelf Storage Units in Jonesboro, GA, 30236
U-Haul Storage of Jonesboro
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Storage Customer Reviews
- 3.5 Average Customer Rating
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The Facility and it staff was okay . Speaking with certain staff members at times seemed as if it was a bother, but the maintenance of the Facility was exceptional.
Tryvetta E | Overall ExperiencePlease give instructions on how to access your unit from outside. I was stuck outside for a good minute trying to figure out how to get in.
Jada S | Online Move InNa
Bazile R | First ImpressionsSuper impressed with the efficiency of this location! Staff are very helpful and on top of it!!
ASHA L | First ImpressionsGreat
HORATIO W | First ImpressionsContinue to be go after greatness!
john c | First ImpressionsThe staff was courteous and helpful,it was a great experience.
eddie k | First ImpressionsThe facility states 24/7. Hours access and I could not access my unit after a certain time. False advertising. The staff called asking for payment when I already told them I was coming to make a payment. I will not recommend U-Haul to anyone and they are very overpriced.
Joivanni R | Overall ExperienceThe attendant did not have very good customer service skills. Almost like we were bothering them.
Wilbert F | First ImpressionsNew storage facility alarm kept going off
SHANWNA G | First Impressions