Rent was due 29 th and I emptied it on the 3rd but had to pay rent to avoid being overlocked for 1 day so paid for months rent and only used one day and got no prorate or refund
EARNEST E | Overall ExperienceKokopellis Storage Bank
4035 N Bank St, Kingman, AZ 86401(Gordon And Bank St)
Customer Reviews
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
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$75.00
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Climate
- Rollup
- Rate:
- $75.00 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$110.00
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Climate
- Rollup
- Rate:
- $110.00 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$175.00
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Climate
- Rollup
- Rate:
- $175.00 Per Month
1 Unit Left!
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$80.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $80.00 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium
5' x 15' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$110.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $110.00 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$130.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $130.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$150.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $150.00 Per Month
1 Unit Left!
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![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
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$180.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $180.00 Per Month
1 Unit Left!
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![Example storage unit layout]()
Large
10' x 30' x 8'4 Bedroom Home or larger
Size Guide- Rate:
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$215.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $215.00 Per Month
2 Units Left!
-
![Example storage unit layout]()
Large
10' x 30' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$215.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $215.00 Per Month
1 Unit Left!
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Rent was due 29 th and I emptied it on the 3rd but had to pay rent to avoid being overlocked for 1 day so paid for months rent and only used one day and got no prorate or refund
EARNEST E | Overall ExperienceJudy was absolutely amazing. While making the move from California to Arizona, everything in the book went wrong. As I arrived at the storage facility in this giant truck, I was already stressed out because I had never driven a truck that big. When I walked into the facility, I was greeted with a smile and a good morning. People don’t realize how far a smile can go. I let her know that I had a reservation, she searched but could not find it. She offered to book what they did have but I was set on having a climate controlled unit! I went back to the truck discouraged and had to call U-Haul to try to find a new one. Uhual could not find one in the whole city. I was about to lose. As the tears were filling my eyes, she called to see if the reservation may have been under a different name. I told her that because My Mother was going to be the one driving the truck it might be in her name. She checked for me and luckily it was. I was ecstatic! As I went back into the facility, I overheard her on the phone with an irate customer and she handled that beautifully with so much compassion even though I’m sure he wasn’t happy that I had reserved the last climate controlled unit. Reservations always come first! I felt bad for her experience with that caller so I made sure to treat her as good as she had been treating me. Throughout the day moving stuff into my storage I had many questions so I was going in and out of the facility and through the entire time she greeted me with such care and amazing service. She understood how stressed I had been and how hard the move was for me during our many interactions. She was very empathetic. I’m super happy that she’s the one I got to deal with because she made the process of getting all of my belongings into storage so much easier than every other part of the move!!
Luz F | ReservationPlease check your e-mails. Reservation was canceled in August. thank you
GARY K | ReservationWhat was supposed to be temporary turned into five years of storing our household items and furniture. In all of that time, the unit never flooded, even through some really heavy monsoon seasons. There was never any rodent or insect damage, no mold or mildew, and no break-ins or theft. Everything in the unit was covered with sand and dust, but that's to be expected in the desert and true of any storage! The office staff were always polite, professional, and helpful. They were willing to work with us the few times that we were late with a payment. Move out was a breeze. I recommend this facility for moving and storage needs. I had zero complaints!
Charmaine T | Overall ExperienceGood place to store stuff and the lady stayed late to get me set up for the weekend very nice people
Guy M | ReservationEverything went smoothly, I’m very satisfied with the service
Michelle K | ReservationI gave 4 stars because you can't access the climate controlled units 24/7. That's the only downside to this facility. Other than that, I was completely satisfied. Tonya is a consummate professional and always willing to go the extra mile to accommodate your needs.
CHARLES S | Overall ExperienceAwesome!!! These Ladies always went out of their way to be helpful.
Sami C | Overall ExperienceEverything was great, except that there was a leak and some electronics were ruined in my unit... One of the staff who was very helpful said she was going to approach the owner about making it right for my lost merchandise and all the owner offered to do was give me a different unit. To me, that is not how you run a business. The owner is the only reason my review reflects negativity, not the staff. I don't recommend renting there because he is not a fair businessman and I will not rent there again because of it.
JAMES N | Overall ExperienceWorked for what I needed, thanks!
TO: A | Overall ExperienceThe wonderful woman who staffs the front desk is super-helpful, friendly, and very efficient. She's the best in town to deal with!!!! <3
Heather P | Overall ExperienceEveryone there is very helpful & nice.
DEBORAH J | Overall ExperienceMoving is difficult enough without these kinds of issues. I don't want to sound opinionated. Here are the facts: 1) the neighboring unit is leaking some kind of fluid, possibly battery acid into my unit. The amount of dirt entering the unit is unbelievable. My stuff was in the unit for about 3 weeks and dirt covered everything! If you look up you can see light entering the roof area. Not direct light, but secondary light. I'm not sure if rain would be able to enter the unit, since it didn't rain, but definitely loads of dirt entered the unit from the top and from the door area. I put several sleeping bags in front of the door and it only helped a little bit. I also put cardboard boxes on the floor to make it tolerable. The road to the unit, and on the entire property, is like driving through the Grand Canyon. It has serious potholes and damage everywhere.
Darin M | Overall ExperienceTwo ladies that work in the office are super.
Neil M | Overall ExperienceI was suppose to have a unit free of charge for 1 month thru U-Haul rental. It was not granted, she said I would have to have dropped the truck off first to get the month. She then said she could fix it, held me up for over an hour and never fixed anything. I don't recommend the storage or U-Haul
LORITA O | Overall ExperienceExcellent and friendly service! Very Thankful!
Linda L | Overall ExperienceWe rented our unit for almost three years. The staff is kind, courteous, and professional. The unit was easily accessible and even had doors on both ends, although we only accessed on one side. The entry gate is very wide and we never had issues when pulling our trailer through. Our unit was on the main road after entering the property, so I have no experience with the remainder of the property. There is some deferred maintenance that needs to be addressed with respect to several large potholes that need to be repaired. Also, we had a bit of water damage on a couple of comforters, so inspections of the roofs are probably due. Finally, I would re-rent at Kokopelli Storage if we were moving back to Kingman.
DEBBIE F | Overall ExperienceTanya was the best - she was so kind and helpful
SARAH K | Overall ExperienceVery secure facility. Only one incident noted when interior temp had problems but was quickly remedied.
RANDOLPH W | Overall Experience