I was told I would have a free month of storage. But you all charged me anyways $144.15 and I was only in the storage unit for 24days!! I'm on social security and a fixed budget...so charging me and then NOT refunding me was a financial hardship for me. Could have used that money for gas,food,etc... The office lady . I believe her name was Jennifer...just said sorry after I explained my situation. I told her SORRY doesn't pay for food and gas!! Hope you all have a nice day...
Eric S | Overall ExperienceSelf Storage Units in Kingman, AZ, 86409
U-Haul Storage at Stockton Hill Rd
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkFlooded unit from rain, but no notification. 2 wks later still wet, molded and not even an attempt at an apology or financial accommodation. Truck rental was problematic, and again, even though I communicated with the store, they just kept charging me days with no consideration.
Hellen F | Overall ExperienceJen and the other employees are very helpful and kind to me. I’m just about 80 and they explained everything to me! I highly recommend this storage facilities. Thank you!
Freida W | First ImpressionsVery good service.
LOIS W | Overall ExperienceI will definitely recommend U-Haul is the best
ALEJANDRO D | Overall ExperienceIt was a very clean and updated facility. All the help was willing to jump in and help if needed. Thank you and I will recommend u haul to my friends
Ed H | Overall ExperienceVery friendly and accommodating
James W | Overall ExperienceVery friendly and helpful
James W | First ImpressionsEveryone there was wonderful, especially Jennifer! Thank you all!!!
Kim W | First Impressions