I had a unit at this location it was “supposed” to be climate controlled but upon return i had to thrown away COUNTLESS family items and documents due to mold growth completely unacceptable and extremely dissatisfied.
Tyrone E | Overall Experience- Louisiana LA
- Lake Charles
- 70601
Bayou Storage Downtown LLC
112 W 11th St, Lake Charles, LA 70601Services at this Location:
-
20% Discount For 2 Months:
New Customer? Get 20% off for 2 Months! *Not applicable with other discounts. -
Uhaul Equipment + Storage Promotion | 2Nd Month Free W/1St Paid:
With the rental of an in-town or one-way, we will give the second month free with the first month paid. Applies to NEW storage customers only.
-
20% Discount For 2 Months:
New Customer? Get 20% off for 2 Months! *Not applicable with other discounts. -
Uhaul Equipment + Storage Promotion | 2Nd Month Free W/1St Paid:
With the rental of an in-town or one-way, we will give the second month free with the first month paid. Applies to NEW storage customers only.
Features Available at this Facility:
- Video surveillance
- Low cost insurance available
- Ground level access
- 24-Hour Access
- Vehicle storage
- U-Haul trucks and trailers
- Carts and dollies
- Electronic Gate Access
- Fenced/walled perimeter
- Video Surveillance
- Short and long term rentals
- Climate controlled
- Low cost insurance available
- Drive-up access
- Electronic gate access
- Interior storage units
- Interior Storage Units
- Temperature controlled
- Online payments
- Heated
- 24-hour access
- Climate Controlled
- Online payments
- Lighted units
- RV/boat storage
- Boxes & moving supplies
- Carts and dollies
- Climate controlled
- Drive-up access
- Electronic gate access
- Fenced/walled perimeter
- Ground level access
- Interior storage units
- Lighted units
- Low cost insurance available
- Online payments
- RV/boat storage
- Short and long term rentals
- Temperature controlled
- Total account management
- U-Haul trucks & trailers
- Vehicle storage
- Video Surveillance
- 24-Hour Access
Services at this Location:
Office Hours
- Mon: Closed
- Tue-Fri: 8:30 am - 4 pm
- Sat: 8:30 am - 3 pm
- Sun: Closed
Storage Access Hours
- Mon-Sun: 24 hours
View Photos
Customer Reviews
Features Available at this Facility :
- Video surveillance
- Low cost insurance available
- Ground level access
- 24-Hour Access
- Vehicle storage
- U-Haul trucks and trailers
- Carts and dollies
- Electronic Gate Access
- Fenced/walled perimeter
- Video Surveillance
- Short and long term rentals
- Climate controlled
- Low cost insurance available
- Drive-up access
- Electronic gate access
- Interior storage units
- Interior Storage Units
- Temperature controlled
- Online payments
- Heated
- 24-hour access
- Climate Controlled
- Online payments
- Lighted units
- RV/boat storage
- Boxes & moving supplies
- Carts and dollies
- Climate controlled
- Drive-up access
- Electronic gate access
- Fenced/walled perimeter
- Ground level access
- Interior storage units
- Lighted units
- Low cost insurance available
- Online payments
- RV/boat storage
- Short and long term rentals
- Temperature controlled
- Total account management
- U-Haul trucks & trailers
- Vehicle storage
- Video Surveillance
- 24-Hour Access
Promotions:
-
20% Discount For 2 Months:
New Customer? Get 20% off for 2 Months! *Not applicable with other discounts. -
Uhaul Equipment + Storage Promotion | 2Nd Month Free W/1St Paid:
With the rental of an in-town or one-way, we will give the second month free with the first month paid. Applies to NEW storage customers only.
Available Units (All Sizes are Approximate)
Small | 50 sq ft
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$99.99
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $99.99 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
Medium | 51-150 sq ft
-
Medium
7.5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$103.00
Per Month
- Interior
- Lower Level
- Street Level
- Climate
- Rate:
- $103.00 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$120.00
Per Month
- Interior
- Lower Level
- Street Level
- ADA
- Climate
- Rollup
- No Electricity
- Rate:
- $120.00 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$149.99
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $149.99 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$149.99
Per Month
- Interior
- Lower Level
- Street Level
- Climate
- Rate:
- $149.99 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
2 Units Left!
Rent Now to Secure Your Room!
Large | 151+ sq ft
-
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$264.99
Per Month
- Interior
- Lower Level
- Street Level
- Climate
- Rate:
- $264.99 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
1 Unit Left!
Small | 50 sq ft
-
Small
4' x 8' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$56.00
Per Month
- Drive Up
- Rate:
- $56.00 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$105.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $105.00 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$110.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $110.00 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
Large | 151+ sq ft
-
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$158.05
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $158.05 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
Large | 151+ sq ft
-
Large
12.6' x 30' x 30'- Rate:
-
$80.00
Per Month
- RV/Boat/Vehicle/Parking
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $80.00 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
-
2 Units Left!
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
Randal R | Overall Experience- Rating:
- 1.0
I had a unit at this location it was “supposed” to be climate controlled but upon return i had to thrown away COUNTLESS family items and documents due to mold growth completely unacceptable and extremely dissatisfied.
Tyrone E | Overall Experience- Rating:
- 5.0
Great location, securely fenced, elevated to prevent flooding, very nice staff when moving out.
Jordan K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Elfatih A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Victor B | Overall Experience- Rating:
- 5.0
I call two days before the freeze, told him what I’m storing out the freeze and he got me in/out. Very professional.
Joshua T | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SUZANNE D | Overall Experience- Rating:
- 4.0
I really loved it and I really plan on coming back soon and I would definitely recommend it again .
Tevin C | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Victor H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Eva B | Overall Experience- Rating:
- 5.0
I would recommend it to any one.Very safe and clean.Manager was always there if needed 5 stars for sure
Edward K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KEVINFORREST D | Overall Experience- Rating:
- 4.0
Storage could have been cooler but otherwise, every thing was great including the staff member. Very friendly and professional at all times!
Jennifer H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Pamela T | Overall Experience- Rating:
- 5.0
We needed a climate-controlled unit for storing all of our belongings before moving out of the country for a few months. Everywhere in town was either out of units or really expensive, but then we called Bayou Storage Downtown and they had a unit free the same day for a great price. The location is safe, well lit, and secure, so we had no concerns about leaving our belongings there. Customer service was always friendly, and now the on-site office is manned by Victor who has been super helpful as we are moving out, even letting us park our portable storage container on-site for a few days so we could load it up. All in all, five stars!
Daniel L | Overall Experience- Rating:
- 5.0
There is a strong odor of sewer gas near my former unit. The gate breaks and has gone weeks without being fixed leaving the entire property unsecured. The office is not open the hours that it states on UHAUL’s hours of operation. I’m told I don’t get any prorated rent back after my move out. This is inconsistent with what I had been told back in July. I feel like I should have received a refund of the prorated rent like I was told. Former management much more helpful and service oriented.
Dion R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Wayne L | Overall Experience- Rating:
- 5.0
Because of the hurricane, I needed a place to store the belongings that survived...Bayou Storage helped me right away, and are, by far, one of the nicest, cleanest and most efficient storage buildings I have ever used. Thank you for making this difficult time a bit easier!
Donna W | Overall Experience- Rating:
- 5.0
We found Bayou Storage right after Hurricane Laura. It was a great fit for our family. Always felt my furniture, etc. was secure and climate-control made the storage of my things even better. Would recommend.
Paula D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Delicia L | Overall Experience- Rating:
- 5.0
Worst experience ever! I would never use this place again! Gate was always wide open. Halls filled with smoke on more than one occasion. When I tried to call to complain I’d never get a call back. Cats were living in my storage unit. There was vomit on my furniture. Horrible experience!
Jill K | Overall Experience- Rating:
- 5.0
A very pleasant experience. I recommend Bayou Storage to others because you gave me help during a very traumatic time after hurricane Laura. You were helpful, friendly, & respectful but what I really admire is that your office kept in communication with me throughout these 9 months. Thank you for ALWAYS being there, by phone or in person. I trust you & will use your service again, if need arises. Thank You!!
Carlene R | Overall Experience- Rating:
- 5.0
I had a really great experience with this storage facility. The building for climate control was very clean, well lit, and had security cameras. The communication with the staff was superior and I would recommend this place for your storage needs. Very satisfied with their business.
Holly D | Overall Experience- Rating:
- 5.0
There should be a scale to rate instead of yes or no answers. My experience was good for the first 2 years. In my opinion, there were security issues a time or two but nothing for anyone other than me to meditate on I thought although I did comment or question that time or two. 5 months post Hurricane Delta, 1 of my 2 units (along with a few others' units) was burglarized and items stolen. I closed both units and asked if I would be prorated. No because I was offered a replacement unit for the burglarized unit and I had insurance. The 2nd unit was not burglarized. I honestly don't know if I was offered a replacement unit for the 2nd. I am sure that the monthly fee for the 2nd unit was not prorated. If I missed any offers in between handling the police report, scrambling to replace my stolen goods and moving my items off-site, my bad. The office staff was always professional. The facility was well lit. The cleanliness was good for a storage facility. There was never an issue with rodents or insects. Had it not been for the burglaries and thefts, I would probably still be there.
Lee A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Shanaya S | Overall Experience