Too much cross chatter and no working.. it might be the age of the customer service people.. consideration as well is needed.
ADRIAN L | First ImpressionsSelf Storage Units in Las Vegas, NV, 89122
U-Haul Moving & Storage at Boulder Hwy
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Always friendly and willing to help. Anytime I needed a trailer they always make sure I got what I needed. Very satisfied.
TONY C | Overall ExperienceEverything went well.
mewton C | Overall ExperienceEverything was 10 out of 10
DARELL D | First ImpressionsGreat Company I Will always be your customer Thank you.
mike b | First ImpressionsNothing U all R great
Jennifer P | Online Move InThis location looks to have a high turn over of employees. Bad customer service. This facility is not secure. The doors are constantly propped open after hours for the homeless to come and go. The staff act as if they would rather be somewhere else and are ALWAYS rude AF. I finally closed out my rental so I am sure they are glad to see me go just like i am elated that I do not have to visit this place not another second of my life. (Mr. Smith, I know you are doing your best but the people being hired are lying in their interviews, they are terrible at customer service and interacting with the public.) Good Luck.
LeeAnn L | Overall ExperienceNeeds better accessibility protocols. Check in plus access seems overburden. Try AI/robotic or face/finger print recognition. Or, staff with after hours security guard.
Robert D | Overall ExperienceCody was amazing, very professional and explained everything step by step.
CARL A | First ImpressionsFriendly and helpful staff
TONY C | First ImpressionsI wish they had a step stool to climb into the cab. I'm 5'2 1/2 and ended up needing to buy a 2 step stool just to get in and out of the cab. The seat was not really adjustable not the steering wheel. This made driving it across country difficult and uncomfortable. Other than that it was fine. Great people and customer service.
Georgina T | First ImpressionsI was very happy with the service and quality of my unit. Having used other companies in California I found mice were a problem as will as rent increases. Very clean, and well lit. The staff were very helpful, both on the location and phone service. Thank You, LS
Lesley S | Overall Experience