Employees were very helpful and assisted me when I needed help.
DAVID G | Overall ExperienceSelf Storage Units in Lebanon, NH, 03766
U-Haul Moving & Storage at Hanover St
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Storage Customer Reviews
- 4.0 Average Customer Rating
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It was very bad person took almost 1.5 hours to give us the storage. We wrote every detail on paper still my name is spelled wrong. It should be Sudhanshu Bansal not Sudhansmu Bansal
Sudhansmu B | First Impressionsstaff went above and behoy
Alex H | Overall ExperienceEverything was always very clean and accessible, the place was well lit and carts were clean and everything in its place. They should pay the employees better than they do because the turnover rate of employees was overwhelming and you never had the same people twice but I’d recommend storing stuff there
Dana C | Overall ExperienceVery helpful, very friendly. Keep up the good work!
Steven G | First ImpressionsI only need the storage space for a couple months as a transition from moving into my house or from my house into an apartment. And due to whether I needed to have a short term space. But I was very impressed with the system of operations and flexibility in the Unit itself. That was great safe and dry and easy to access. I would recommend your storage space to anyone. I give you an excellent rating.
cindy s | Overall ExperienceBetter than expected.
Sarah D | Online Move InThe gentleman waiting on me was very helpful
Thomas M | First ImpressionsThis did not work out the way I'd planned. I traveled to Pennsylvania in summer 2023 to help sort out the consequences of a death in the family, and was planning to return to Vermont in winter 2023 at the latest, so I'd only planned to have this space a few months. Unfortunately my mother suffered a string of medical issues which required someone to be on-site with her 24-7. I've had no income since moving down here; freelance work hasn't panned out; and I've exhausted other potential sources of funds. I was left with the choice of either being available for my mother or leaving the house to work and earn money, and I chose to take care of her. The managers of this facility knew my situation and made every effort to accommodate me. I'm sorry to lose my items but thank the managers for their help in trying to accommodate me. Take care.
Max S | Overall ExperienceThe person who took care of us was outstanding. He went above and beyond to make sure we were all set for the move.
kellen s | Overall Experiencewhile the staff was friendly more than 1/2 the people didn't have the experience to solve the card reader issues i was having. i would have to have the card reprogramed every time i went in. I will not be returning, the location sucked to get in and out of. The parking lot was poorly laid out so it was always blocked in some manner.
andrew r | Overall ExperienceExcellent facility. In my opinion the best
JOANN C | Overall Experiencesucked there wasn’t an elevator, but facility was easy to navigate
Christina W | Online Move In2 of your employees we helpful, friendly and showed a general caring attitude. 1 was a miserable, with a couldn't careless attitude. Acted as if I just fell of a banana boat, and was far superior than I.
John G | First ImpressionsExcellent service
Joshua B | Overall Experience