We had our unit for about 10 years. Always easy to access. Attendants were always very helpful. Never had any problems. Would highly recommend
LUANN B | Overall ExperienceSelf Storage Units in Longmont, CO, 80504
U-Haul Moving & Storage of Longmont at Hwy 66
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Management is rude, proactive, and needs training on how to work with customers. Escalation u haul with a tendency to hold grudges when you first check in. They may revoke access and move out immediately based on how they think about you. If you don't provide customer skills to them and not the other way around goo luck on keeping a unit. Unprofessional, unhappy, grudge holding, and very annoyed is how I can describe this unfortunate location. Would not recommend the facility solely due to employees that have a short fuse with customers. Not skilled in just getting people checked in and they get hung up on if you seem "rude" to them based on one person's judgements. Will not be back and submitting a formal complaint which I will follow up on.
Matthew S | Overall ExperienceHad great service! The person that assisted us was very helpful! We are very pleased!
theresa w | First ImpressionsAdan was the man! Fast, and friendly. Good people are hard to find these days. Great experience!
David P | First ImpressionsPatti is amazing & so are her workers. They looked out for me & my Aunt, as I was selling off my furniture that I couldn't move. Very secure & very professional. I wish I had Patti & her crew at my other storage facilities. Thank you SO much!!!
Jen r | Overall ExperienceA year ago I had told the manager that theirs water in on some of my boxes that I could see. She told me that they were fixing the roof on many of the units and mine was one of then. When moving out of the unit on Saturday many of the box's had water damage and my mattress had water stains, a lot. The young man did not same to care.
sherry b | Overall ExperienceThe staff was great more than 5 stars!!!
ROBERT K | Overall ExperienceIs been over a week but I think Aiden was his name, but it may be a similar name. He was an incredible help, professional, kind and I was so tired and he made everything go smooth. He was a blessing and I'm very thankful.
Robert W | First ImpressionsThank you! 💕
kierra p | Overall ExperienceThe experience was phenomenal. I did not catch the young gentleman’s name working on Sunday 19 January, but he was over the top helpful and made the moving in experience effortless. Nothing but praises for him and the facility.
Clayton D | First ImpressionsOne thing that is really inconvenient is that there is no lighting in unit or anywhere to plug in a light to see. It gets dark early and it's almost impossible to see in the units.
MELISSA W | First ImpressionsThe employee was awesome!
PENNY E | First ImpressionsEverybody there was not only very helpful but genuinely kind. We had a storage unit there for a couple of years. The prices were fair. We are moving out of the area and I will definitely be using these guys for a UHaul truck rental.
Edward C | Overall Experience