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Tamara L | Overall ExperienceSelf Storage Units in Longmont, CO, 80504
U-Haul Moving & Storage of Longmont at Hwy 66
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Great service from the representative, I got in and out after him actually consulting with me about the best way to handle my move. 10/10
MICHAEL W | First ImpressionsI found the employees to be very unfriendly :( It was very sad because we had been driving for 10 hours and a friendly face would have been nice. Same thing happened when went back early to unload and return our truck. Just not a welcoming place
Kyle M | First ImpressionsEvery 6 months they kept raising my unit rent
Steven C | Overall ExperienceI checked out of the unit on Sunday August 16 at about 10 AM. There was no one on site although is was during posted business hours. I called was told I’d receive an email confirming that my unit had been moved out but never received it. Call back again today to confirm. Still have not received a final confirmation from anyone.
Timothy H | Overall ExperienceTodo perfecto
IRMA Z | Overall ExperienceWhen it came time for me to move away from CO, Patricia was outstandingly helpful with the rental procedure, delivery of the box van, and very patient in detailing the steps to return the rental. I would highly recommend the Mead, CO facility and its entire staff.
Steve k | Overall ExperienceMark and Patricia were so very helpful from the first time I arrived to when we finished unloading at the storage unit. I did customer service for 30 years and it is rare to find people so service-oriented. I will recommend this place to my friends and use again if the need comes up.
Therese H | First ImpressionsPatty is awesome; she works very hard to make everyone experience a great one. Please give her a raise immediately!
Bruce B | Overall ExperienceRental truck shook like crazy.
Elliott W | Overall ExperienceExcellent place to do business very accommodating well perfectly Staff
SHERRI C | Overall ExperiencePatricia and her team provided excellent support from entrance to exit. I really appreciate how personable everyone is. They are real people you can count on, and they go the extra mile.It was the best storage experience I have ever had.
maxime S | Overall ExperienceWe love this U haul service and location. Great friendly service. We always use them for our moving supplies as well. Highly recommend!
theresa w | Overall ExperienceThe facility itself was fine but the family that runs it is very unprofessional. When I leased the unit the manager was being horrible to her employee who I finally figured out is her son. On an occasion while renting a truck to move my stuff, the son was working and trying to multitask which led it taking longer for my transaction but the part that was super unprofessional was the other party he was helping at the same time were young guys renting a car trailer and the son of the manager was talking about being high and smoking weed the entire time. Not only did it take forever but he was completely unprofessional.
bonnie O | Overall ExperienceThat was a very difficult move and I appreciate all the flexibility of the staff at the storage facility.
SCOTT J | Overall ExperienceThe General Manager of the facility, Patricia Lluveras, was professional and engaging. She explained the contract thoroughly and then walked to the unit (picking up trash along the way) and made sure I was satisfied with the unit. She provided the best customer service you would want.
THOMAS P | First ImpressionsAmazing management and staff
STEVE M | Overall Experience