I want to give a special comment about Samantha. She was FANTASTIC to work with. She was accomodating, friendly and explained everything. I will recommend UHAUL to everyone because of her wonderful customer service.

Great customer service

My only issue was there was no one onsite to book the storage had to go to another uhaul office.

The facility was clean and well lit. The staff was friendly and very helpful. I would absolutely recommend uhaul to anyone for their moving and/or storage needs Thank You Uhaul K Wilson Toms River

No comment.

This facility is superior and second to none. Management and staff both display outstanding customer service and a willingness to help not seen in a service oriented business today. If you are looking for good, great all old fashion customer service, in a clean and pleasant environment this is the U Haul center you want to do business with. They will treat you as family.

staff was helpful and friendly. I thought the unit would be sealed from outside animals and insects since it did say climate (I assumed controlled when that is all it said). There was a rat/mice trap in the unit which freaked me out. I wish I had thought to bring tape to securely seal my boxes so little critters don't make nests in the packing paper. Definitely won't use this long term as I don't want to add to my family and now will be nervous opening boxes.

The guys at that location they’re not nice they don’t answer the phone call they not trying to help nobody

I was harrassed on several different occasions from one employee who would just drive around and yell at customers very disrespectful. She was never in the office or around to help anyone. I seen the way she interacted with other people there besides myself and it was completely unprofessional. Cursing and using abusive speech in front of children. I was charged for someone else's mistake of throwing out furniture because she seen me throw out bags of distilled water that is used for my son's ventilator machine that had busted in the storage. She assumed everything was mine and charged my card. Even after I explained it was just water and I nicely placed it in the trash bin that had no signs you couldn't or say it was from u-haul. I explained I didn't have time to do more because my son's ventilator which helps him breath 24-7 was dying and I needed to get somewhere to charge it. She was heartless and didn't care at all. It's all about money and I had a small 5x8 unit just for my son's stuff so I can get to with easy access during our move. I will never work with this location again or recommend it to anyone. It was disgusting the way I was treated and other people during this rough time. It was very unsafe to not have the facility with lights because it's so dark and I was there alone a few times and had to use my car lights just to see into my unit. Again I wouldn't recommend to anyone go somewhere else unless you want to be frustrated, charged for unnecessary stuff, and belittled by an employee who doesn't do her job appropriately!

Brandi and Samantha are the best. They made our experience great and so easy. The whole staff was friendly and so helpful. We recommend them highly.

Everyone we came in contact with was helpful and very pleasant to deal with. If we are ever in need of extra storage again we would certainly return to U-hjaul.

The Associate Samantha was very nice and pleasant to talk to. She was very informative in explaining everything to me and my husband. We enjoyed doing business with her. Thank you Samantha

good fast service clean facility

Staff on phone was very polite & professional.

Friendly helpful manager onsite

The facility does not have someone there during regular business hours so I would recommend that it is staffed between 9-5 for any assistance needed by people moving in or out.

The office person Samantha was professional, informative, respectful,and welcoming