When as a customer experience staff members that are concerned about the customer service they are often referred. U-Haul is head and shoulders above all.
KEVEN S | Overall ExperienceSelf Storage Units in Manteca, CA, 95336
U-Haul Moving & Storage of North Main St & Northgate
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Christopher was great at communicating, all the information about the storage unit.
Adrian C | First ImpressionsThe building is old and the units are not clean.
BLANDINA M | Overall ExperienceThe 1st unit given to me had a dead roach inside. The floor on the 2nd unit looked very dirty with black marks all over.
BLANDINA M | First ImpressionsEveryone here was very helpful and super understanding of my situation. I had to unload a few items off of my rental and get them into a storage unit, and they allowed me to do what I needed to do as long as I had it all ready by the next customers rental period. Sure enough, this wiggle room allowed me to load my unit, go get gas, and get everything back and ready in time for the next family. 10/10, would recommend!
JUSTIN A | First ImpressionsFriendly and very helpful
Pauline Y | First ImpressionsVery very polite staff. Process extremely easy and fast
Jannett C | First ImpressionsThe first storage unit given to me was very dirty. It looked like it has some feces (or poop) on the floor.
BLANDINA M | First ImpressionsForced / unexpected moves can be very stressful and incredibly disruptive. The various UHaul representatives were generally kind, knowledgeable, and very helpful each time I had to make yet another inquiry or change. VERY ACCOMODATING! Special thanks to Chris for taking the lead, carefully explaining my options, going over details multiple times so this 74- year old senior citizen could manage this transition from living in a house to having one’s possessions stored until a new home is found. Many, many thanks to this UHaul group in Manteca ~ from sales reps to the box delivery gal (she is wonderful,) to schedulers, and the others who facilitated this process for me. You are TEN STAR and beyond based on my current experience. Barbara
BARBARA H | First ImpressionsWe were new to indoor storage
THERESA M | Online Move InThe outside unit floor was dirty with leaves and debris. My son swept it out for me.
Janet M | First ImpressionsEcxelente servicio , el personal muy amable y buscan cómo resolver todas tus dudas aún que no hablan tu idioma en este caso mío español , pero se esfuerzan mucho por hacerte sentir bien !!🤗👌🏻
Luzita V | Overall ExperienceWe arrived in California a few day early and the staff moved the "In date" from Monday to Saturday so we could store our treasures when we arrived!
micheal d | First ImpressionsA seamless process!
Karen S | Online Move InThe manager guy is awesome. He was very helpful each time I've lost my lock and he was so helpful helping me get into my unit. I was very thankful. I'm not sure who one of the guys are that works in the office, but he likes to put people on hold for a very, very, very, very, very long time a guy with a deep voice. That always puts people on hold, and never comes back to help them. That guy needs to learn how to go back to help people when they're on hold for soooo long, but the manager don't remember his name, super way nuce polite cool guy, very nice, very professional excellent, excellent excellent he should be promoted to a district manager.Honestly.
Shelly A | Overall Experience