Me pareció bien el servicio y los storages
Douglas R | Overall ExperienceSelf Storage Units in Maplewood, MN, 55109
U-Haul Moving & Storage at Keller Lake
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I was told that the storage units were built on swamp land and that's why the foundation of the units are all cracked. I had huge gaps at the opening of my unit that not only could have caused me to trip and fall or possibly twist my ankle or worse...the gaps allowed for mice to enter the units. I had a number of pieces of clothing that were ruined by mice and there was mice feces all over. I actually watched a mouse enter my unit while I was moving items out. I also had seen dead mice on the grounds. i never keep food items or things that would attract vermen. The property manager was wonderful to work with.
LEAH D | Overall ExperienceThere were times when I couldn’t get into my unit because the main door wouldn’t open mind you it’s winter imagine how annoyed and cold I was
TANASHIA S | Overall ExperienceExcellent performance by the staff.
OLUSEGUN O | Overall ExperienceKayla and team were all fantastic easy to work with! I would recommend this location for all your storage and moving needs!
Andrea L | Overall ExperienceIt was great
vincent m | Overall ExperienceGreat experience
Quentin M | Overall ExperienceI didn't move in. I'm very concerned that yet again the management is allowing someone to use my information to open a storage unit.
JAPHETH G | First ImpressionsFast, convenient and easy
MILLIE H | First ImpressionsCorbin did a great job! Very helpful & patient as it was my first time using a storage solution. The facility feels clean, safe, & accessible.
TINA C | First ImpressionsMy entire unit was infested with mice. There was mice poop everywhere. The couch I was storing was ruined and several boxes of items. I told the staff about the problem. He at first denied knowing of any infestation problems then changed the story to someone in a nearby unit was storing food. I was then told there was nothing to be done as I hadn’t purchased insurance. Ridiculous to know you have a mouse problem and not do anything. I will be sure to warn everyone I know not to use this facility in the future.
Kelly Q | Overall ExperienceCorbin was great explaining everything to me
Tiffany S | Online Move InThe staff is always kind and helpful. The facility was clean and easy to access. The entry card was nice to have! That way you dont have to remember a PIN to enter and exit the gate. I would definitely recommend this facility to family and friends! Thank you Uhaul Keller Lake staff! Keep up the good work!
Sherri A | Overall ExperienceCorbin was amazing to work with! I will say though, trying to maneuver a 26’ U-Haul truck through this property was tricky with large trucks sticking out into the drive areas, a dumpster right by the gate which doesn’t allow enough turning room, etc.
Nora B | First ImpressionsI’ve used UHaul at Keller Lake for both Storage and Rentals and been very pleased with my experiences here. The staff is great, very helpful and easy to deal with. I spoke with Corbin a number of times and he was always pleasant and helpful. The facility is well maintained. My only down mark was that some times the lights in my unit weren't working, not sure why as the bulbs were replaced and did work other times. Otherwise the facility was great!
Micheal C | Overall ExperienceStorage facility was clean and my things were in the same condition as when I brought them there. The two staff members at the office were strange and kind of rude The few times that I interacted with them. Kayla, I believe she’s the branch manager or owner of this location, was nice and helpful.
Jeo T | Overall Experience