The roof leaked and sealing tile fell in the storage unit and boxes had gotten wet, after i moved out i told a staff member that they need to fix and clean out the broken tile.......other than that is was good.....
Mark B. | Overall ExperienceSelf Storage Units in Marshalltown, IA, 50158
U-Haul Moving & Storage of Marshalltown
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very poorly trained attendant. Did not know if refund would be applied for unused time, did not have ability to enter the storage facility other than office, was not trained in normal operations of the facility.
William M. | Overall ExperienceMeets my needs
Clarence P. | First ImpressionsThe Marshalltown facility employees need vast amounts of training on customer service. 3 of the 4 employees I had encounters with were incapable of answering questions knowledgeably, did not make any effort to be pleasant or helpful, and acted as though they didn't care whether they had the business or not. Scott is the only one who was kind and helpful. That being said, the facility itself was clean and well lit.
Lynda B. | Overall ExperienceMy experience with u-haul gets an A+
ROBERT F. | Overall ExperienceI like that you get to keep the lock but down where my storage unit was never had lights on 😭
Jade M. | Overall ExperienceMarshalltown is FAR better in terms of cleanliness, quality, convenience, price, and service compared to the East Plano Los Rios location in Texas.
Christopher M. | First Impressions