I had a terrible experience with this particular location a few years ago, and I would never have given them a good rating. The agent I worked with previously apparently is no longer there and the agent I worked with yesterday was phenomenal. Wonderful, soft skills very helpful. Completely changed my mind on this location so, kudos to them.
Mike F | First ImpressionsSelf Storage Units in Mesa, AZ, 85201
U-Haul Moving & Storage of Lehi
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Our unit was infested with termites and some valuble antique funiture was destroyed.
Roger P | Overall ExperienceGreat service great facilities
James L | Overall ExperienceThey were very helpful
ROBERT C | First Impressionsvery helpful and friendly staff
Raymond P | First ImpressionsClean. Spotless. Germ Free, ok that one is a stretch but that's my only and lasting impression of this store. . The respect they give and the quality that the head person Sean runs this facility with can be seen in its employees' interactions. Words like pleasant and joyfulness, and understanding come to mind. Knowing it's what you make, and who you make it for that matters. I had unforeseen delays with reorganizing my property and the staff worked with me despite a booked date one day. We kept the line of communication open and I ended up with it for 5 days. After I finished loading my one month free, no strings attached whatsoever, 5x10 storage unit, I felt very appreciative of the proximity of my unit to the elevator, reducing my walking greatly thanks to Sean. The pricing, instructions and collecting fees were all explained and easily understood. Really great service and customer centric operation. All carts, units, doors and mechanisms worked great and seemed like new. I will have a hard time going to any other U-Haul after this experience regardless of location (within reason). Thank you!
Anthony K | First ImpressionsNo lock was provided and nobody in the office knew what to do
Chandler S | Online Move InBest customer service 👍 the guys that helped me out really helped me out amazingly. So thankful from the bottom of my heart 🙏 God bless you
ANA S | First ImpressionsOther than the recent multiple increases in the amount that I needed to pay, the experience was enjoyable. I will be coming back should I need to clean out my garage again for a temporary time.
Angela G | Overall ExperienceThe sign said first month rent free. The representative told me that was only if you rented a vehicle which I did not need to do. He shared with me that he could get me half off for the first month, but I had to pay cash. Got my receipt and it did not show the cash payment. It is my belief that he pocketed the hundred dollars that was paid because my receipt said first month free. Worried about him messing with my stuff. I just paid it because I knew it was gonna be a short time to have my stuff stored.
DICKY M | Overall ExperienceArmando, was extremely helpful and friendly. He made the process smooth and seamless. He is excellent!
Riley L | First ImpressionsI loved it here! The building was well kept & clean. It was a nice facility & driving up to the building was easy. I’m going to miss having my storage here. The price increases have made it hard for me to keep my storage. We ended up moving once our storage hit $145 but if I could afford it, I would’ve stayed.
Caroline O | Overall ExperienceStaff did a great job
derrick h | Overall Experience