I ordered a small unit and I went to the store to exchange it for a larger unit got that unit but when I got to the storage place the unit that was assigned to me, was already in use still
Mary P | Online Move InSelf Storage Units in Mesa, AZ, 85210
U-Haul Storage of Downtown Mesa
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$54.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $54.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $134.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $149.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$179.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $179.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had an issue with injuring my back and almost lost my storage then I paid and vacated had bad service was given the wrong access code. Did not get service I expected or help I have my unit for almost 8 years with you and couldn't be helped
sarah m | First ImpressionsNo answer when calling the office
Juliann K | Overall ExperienceNo hassle move in, automated gate, conventional located.
Melanie F | First ImpressionsMade my life easier
Sophia G | Online Move InGreat Staff, excellent customer service!
Deborah W | Overall ExperienceJuan the Manager went above and beyond to help me resolve an issue with my storage unit. We had left the unit but kept getting letters saying money was due. He resolved tge issue and had me on ny way quickly. Thankyou
Renee F | Overall ExperienceThey are very understanding, everything was an easy process. The manager is awesome!
SHAMARA G | Overall ExperienceCustomer service telephonicly was an excellent experience. Trying to get a hold of a manager at my facility wasn't something that was smooth or professional. Staff was good and pleasant, but anytime I needed manager at that location it was irritating. Overall experience was good..
Kellie D | Overall ExperienceThe times I did go to the office no one answered the door.
Angie C | Overall ExperienceIt started out ok, and then the rate kept going up. It seems like the starting rate is competitive to get tenants then the rate goes up because most people don’t want to go through the hassle of moving again.
Mike H | Overall ExperienceThe accommodations were perfect! I thank you for your time and consideration and I will definitely be using you in the future! As I’m sure the Broadway store knows Broadway country club. That’s a phenomenal facility and everybody is so extremely nice.
COLLETTE J | Overall ExperienceStaff was really helpful. They answered all my questions and one guy went over and beyond for me when I was late returning the vehicle.
SHAMARA G | First ImpressionsI was unable to complete my move in on the app. I had to call customer service, just to be informed that my reservation had been canceled. In the app my reservation was still active and showed the option to move in, even let me edit and change my reservation. Your app really stinks and takes people in circles. Incredibly frustrating especially when moving your home is already stressful enough. Not a happy customer! Then was charged for the month that was supposed to be free, requiring yet another call to customer service, where most of the time I was transferred to different departments.
Katie M | Online Move InI was never told the office was not at the storage location. I had to drive a 15’ U-Haul with a car hauler back the way I came just to check into the facility. They didn’t have the size unit I RESERVED, shocker they had bigger ones that cost more. Not a pleasant experience overall.
Sean C | Overall ExperienceNeed 24 hr access
CORY S | First Impressions