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Greg A | First ImpressionsSelf Storage Units in Mesa, AZ, 85213
U-Haul Moving & Storage of Central Mesa
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What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
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Your staff at the front desk went out of their way to help me. They were very friendly, helpful and professional. I had a great experience and will definitely refer this facility out!
KAREN K | First ImpressionsThe manager is top-notch! The employees are friendly & polite. The whole place is well kept. The move-in & out is very easy. I will recommend U-Haul for truck rentals & storage to everyone.
Cynthia W | Overall ExperienceIt was chaos at best. Nothing worked. My reservation was lost. My wife and I are handicapped and we're forced to take an upstairs unit. We were at the facility for two hours fifteen minutes just trying to figure out which unit was available. Chaos ruled the day. Let's hope today goes better.
RON T | First ImpressionsAnn and Johnny B were very helpful. The storage process was a really easy.
MJ B | First ImpressionsThe lift broke and now I owe uhaul a bunch of money because I couldn't unload truck
Debora Z | Overall ExperienceThe woman that helped me found the storage units I needed and went out of her way to help me
pam H | First ImpressionsRented a truck to move stuff into the unit and the truck wasn't maintained well. There were no straps on the ramp to pull it out for use so had to carry a tool every where we went just to use the truck. Spoke to 3 different people about how to access the unit or even rent the unit. And got 3 different answers. Until my third visit it was not explained that I had to check in to even use my access code to get into the unit. The door was either unlocked or the system failed because even though the display said access was denied because it didn't recognize my Code it still let me in. Poorly or not trained staff. And equipment in disrepair. I have to use the unit because I don't want to move the stuff again. But no I'll drive further next time with a known inconvenience rather then deal with repeated inconveniences. Oh and by the way I don't like driving your trucks. I don't want people to think I support the deceptive add you have about truck heights on every truck you rent. I didn't know you support deception.
David V | Online Move InI chose "average" for I have had no other storage experience to compare. A couple of things making it difficult: 1. The hallway where my unit is, the hall lights were off or out. 2. There was no light in the unit. The representative should alert us of needing our own lighting. 3. Nothing was said about a lock. I noticed everyone had these round locks. I saw an unopened lock pkg on the floor but didn't know what it was....no lighting, as stated. I had my keyed lock from my Uhaul move and so I used that one. 4. In one of the locker corners, there is a black case of something. I didn't touch it. I couldn't see it well. I will report it to the office. 5. Today I will be better prepared. 6. I'm very grateful for the loan of this locker for this move has had it's challenges, so this helps immensely, THANK YOU!!!
Cynthia B | First ImpressionsI’m satisfied thank you
Guillermo P | Overall ExperienceHelpful staff, responsive to all of my needs. Thank you for the help and support you have given me.
Nancy M | Overall ExperienceThe customer service was amazing, I did not get the young man’s name who we spoke to initially, but he was very welcoming. Tanner came to set up our account for the storage unit. He was especially helpful and friendly. He made everything quick and easy! Excellent experience!
Sonia R | First Impressions