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RACHEL C | Overall ExperienceSelf Storage Units in Minneapolis, MN, 55411
U-Haul Moving & Storage at West River Rd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
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$34.95
Per Month
- Interior
- 2nd Floor
- Elevator
- Climate
- Rate:
- $34.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$39.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $39.95 Per Month
2 Units Left!
Other U-Haul Services
Storage Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My new unit 1205 has a broken metal stip hanging from the ceiling to the floor, it doesn’t make the space unusable, just dangerous in that corner?
MARK W | First ImpressionsRates more than double at any given time during your lease. The elevators and garage doors were constantly broken. It was a gamble that someone was in the office even if it was during office hours. When I tried to close out my unit and handed in my keys in person they told me I was all set and didn’t need to do anything else. I got an email 3 weeks later that rates were increasing effective that day and I had to call to let them know I had already turned in my keys and cleaned out my unit, otherwise I would have been charged for an empty unit I didn’t have access to any more.
ERIN P | Overall ExperienceGreat storage space, and there was one space available to me.
eric R | First ImpressionsIn renting a truck, I was sent an agreement to rent a storage unit. It wasn’t clear I had done that until a month later when they tried billing me a monthly rate on a storage unit I didn’t even know I had… The truck was also terrible but it got us from point A to point B intact.
Cheryl H | Overall ExperienceI reserved an unit in Minneapolis but did not used. Despite the fact i did not use it, U-Haul charged me.
Paulo B | Overall ExperienceThe day we checked out we talked to the office staff and she said she’ll get us checked out and she never did then it popped up that we had an overdue rent and it took them 5 days to check us out. I kept calling the location and no one ever answers. The check in process was easy when it was extra storage but U Haul was unorganized.
ALYANA M | Overall ExperiencePoor communication. Staff is not well versed with pricing and such. Not very knowlegeable with issues and not very informative. Storage rent nearly doubled without any notification and communication.
STEVE L | Overall ExperienceThanks
Christine F | Overall ExperiencePlease lower rates. Not every one has alot of money. We ate all just trying to make it in life.
KELLY C | First ImpressionsI like the place five stars
Anthony O | First ImpressionsI only used this storage facility for a short time after it changed management. Overall, the space was decent—clean, safe, and well-maintained. However, the biggest issue was the limited access hours. If you work during standard business hours, it’s difficult to access your unit since entry stops at 5 PM. It’s frustrating to pay for a service but not have the convenience of accessing it when needed. Extended hours would make a huge difference for customers.
NICOLE P | Overall ExperienceVery professional & friendly crew. Cleaner, Safer & easier to navigate facility. I'm happy.
ANTHONY N | First ImpressionsSamantha was nice and friendly
MIGUEL B | First ImpressionsIt’s unacceptable to be harassed everyday via emails and phone calls for 4 days past due payment for $118. I’ve received 3 phone calls and multiple emails over a four day period which teeters on unacceptable behavior for creditors to collect according to MN Stat. I’ve filed a grievance and will state here as well. ALL COMMUNICATION FROM YOUR ESTABLISHMENT GOING FORWAED NEEDS TO BE IN WRITING VIA POSTAL CARRIER MAIL. THIS IS A CEASE AND DESIST DUE TO YOUR HARASSMENT. It should be noted I attempted to resolve however was told by your General Manager Samantha Vesey that UHAUL only “communicates through emails.” Unacceptable and I will deal with this instance accordingly if this occurs going forward.
PETRINA R | First ImpressionsWas charged 2 more months after I cancelled No refund as promised Mice in my boxes
NANCY K | Overall Experience