This location was friendly at all times even when short handed or extremely busy. Thank you

I have had the need to utilize U-haul twice in the last month. First was for a van rental in Fargo, ND to move a small apartment. The second was for a truck rental for another small move plus a storage unit in St. Paul. I must say, I was blown away both times by the customer service and the technology of checking out and returning the vehicles. In regards to storage, the carts provided were a back saver and the ease, the security in place, and the cleanliness of the unit were very impressive. Applause to the guys at Main ave in Fargo and to Kellen at the Como location in St. Paul. Impressive.

Everything was clean and efficient. the team did an admirable job with sanitizing and preparing the lobby for social distancing.

One minor complaint, I was not allowed to use the very strong lock I arrived with and required to purchase a new lock that I did not need.

I am a student and affected by the coronavirus during my move as it made everything much more difficult. I had only two people to help move into the storage unit and one to move out. I received several emails saying I would get one month free but when I asked the person working about it, they said I had to say something about it when I first secured the storage unit. This is contradictory to the offer and the $121 for the unit is needed in the moment of a pandemic.

Although indoor storage is nice . It’s a pain in the butt to get my stuff to

Good access to highway. Friendly people helping at the desk. Good experience.

Everything at this site was top notch. the staff was friendly and had implemented reasonable precautions to the COVID-19 virus. The van was clean and new. The storage unit was clean and conveniently located. Both check-in and check-out (van) were professionally done and a snap.

Friendly, helpful staff. Safe and clean storage with easy access. Highly recommended!

You have one of the best storage facilities I have used over multiple cities and 36 years of military service. I think the security and access controls are very good. The facility is clean and easy to navigate. Two areas to comment on: first, I had a handicap accessible unit which I chose for location, but the smaller door makes lighting very poor. Second, the price increased during my two years of use, and eventually drove me to find alternate storage.

Need to deal with the apparent mice issue.

Storage was a bit smaller than the dimensions provided. Should let customers know that

Website not user friendly. Difficult to pay fees online.

Thank you

When returning the vehicle it tells you to wait until someone comes to check the vehicle, yet, someone should be watching and not assume someone else has come to help.

nice place to store your stuff