The only problem I had was the elevator being out for so long but they worked hard to come up with a solution and I was grateful for their help and recommendations in helping me get my stuff moved out
Kara C | Overall ExperienceSelf Storage Units in New Orleans, LA, 70119
U-Haul Moving & Storage at Tulane
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
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$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $94.95 Per Month
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![Example storage unit layout]()
Small
5' x 7' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $119.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small
5' x 8' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Small
5' x 9' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $134.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 12' x 4'2-3 Bedroom Home
Size Guide- Rate:
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$174.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $199.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium
10' x 12' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$219.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $219.95 Per Month
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![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$219.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $219.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$224.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $224.95 Per Month
2 Units Left!
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Front desk person was very rude. Had to report her to Corporate
Benny W | Overall ExperienceThe staff is very courteous and professional & helpful
james r | First ImpressionsThe storage was clean however the elevator was out of service the whole time I had the storage for well over a month. That was a major inconvenience to move things from your storage or move things into it going up and down stairs. There was no discount given due to this issue nor did anyone from U-Haul inform the customers via email or text you had find out when you arrived at the storage.
Antwyle S | Overall ExperienceElevators broken
VENNESIA H | Overall ExperienceThis company as a whole has been dysfunctional to say the least! Back on 6/1/25 we rented a 26” truck in Charleston, SC to move our things back to New Orleans. At about 10am EST my husband called to tell me the truck had a blow out. We paid for all the extra insurances or what not, which was a complete waste of money because he was stuck on the road in Alabama for over 12hrs. There was no empathy or compassion shown from the company whatsoever. Once we did get into New Orleans we rented a storage unit and we were told the only availability was on the 3rd floor. We put our things in the storage unit and went on about our life. Late August early September we rented a U-Haul truck to empty the storage unit once we got there we were told the elevator was down and no clue how long before it would be fixed… We also had a hassle to get a refund for the truck we didn’t need due to the broken elevator. We called every few days but kept getting the same story NO ONE KNOWS when the elevator would be fixed. We understand things happen but as a company your customer service is disgraceful, instead of constantly telling us what can’t be done how about telling us what you can do. It wasn’t until I asked Ms. Virginia can UHaul hire movers to get our things out, that she said oh that’s an option. You have to be there though, well that’s pretty self explanatory wouldn’t I have to be there as well if the elevator was working and I was bringing my things down myself? Even after all of this I was ready to just get my stuff and move on until U-Haul wanted to add icing and a cherry on top of this situation. On my previous call Ms. Virginia told us she canceled our future auto pay, September was already paid so we asked her why were we receiving text for non payment she told us to ignore them. Well why when I get to the 3rd floor is there a red NON PAYMENT TAG! …so the mover knew I was upset he said don’t worry I will go get the keys for you, but a few minutes later came back to say Scott the General Manager said that non paying customers has to come and settled their debt first. The level of embarrassment was at an all time high… because we explained to Scott the situation before even going to the unit. This shows he could care less who we were as a customer and I find this horrendous. We are still getting late notices in the mail.
Eric R | Overall ExperienceKeep up the good 👍 Work !
Elijah S | First ImpressionsEverything Was Wonderful.
SHERYL H | First ImpressionsElevator service was not effective.
JANET J | Overall ExperienceVery nice staff
alisha b | Overall ExperienceHorrible
Jequila R | Overall ExperienceMs. Ruby gave excellent customer service
Bianca F | First ImpressionsUpon check in, the customer service representative was on her personal cell phone the entire time, she failed to go over the process of rental which included a lock, how to get in the storage and access hours causing us to have to leave our storage unlocked overnight
Brianna A | First Impressions