This was the worse experience. It’s hard enough and stressful to move and not have your belongings. Then, to find a dead mouse in one unit and damaged property because of a rodent, in another, upgraded storage unit. On top of it all, I was accused of lying about the damage by the manager and I was yelled at and hung up on. Very very unprofessional and I will leave a review on google.
KAREN K | Overall ExperienceA Affordable Storage
4640 B Hwy 160 W, Pagosa Springs, CO 81147Customer Reviews
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Vehicle Storage (RV, Boat, Car & More)
Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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This was the worse experience. It’s hard enough and stressful to move and not have your belongings. Then, to find a dead mouse in one unit and damaged property because of a rodent, in another, upgraded storage unit. On top of it all, I was accused of lying about the damage by the manager and I was yelled at and hung up on. Very very unprofessional and I will leave a review on google.
KAREN K | Overall ExperienceThank you!
Kelly J | Overall ExperienceThe staff is very helpful. The facility is immaculate. The u-haul rental inventory is impressive.
ROBERT B | Overall ExperienceThe facility is exceptionally protected and I was very pleased with the customer service i received! I had a terrible experience with another storage location in town, so this was a night and day change for me and it was greatly appreciated. They made sure to call if they had any questions. I even booked my trailer with them for my move out of town which obviously made it that much more convenient for my transition out of my storage unit. Thanks guys!
NATHAN J | Overall Experience30,000 in audio equipment covered in a inch of dust.
Steve N | Overall ExperienceThe staff was amazing...Tricia was especially helpful
Dan M | Overall ExperienceYes, Bailey in the office was very helpful. She answered all my questions in a timely manner and made my day rental process. Very smooth.. I will rent a storage facility again here because of her and her professionalism. Great job !!
CHARLES M | Overall ExperienceBest place to store your excess stuff. I would totally use them again if I needed to. Those guys rock. Clean, secure, very friendly, and easy access. What more could you want
Brandon H | Overall ExperienceGreat staff and always went above and beyond.
James S | Overall ExperienceI moved my unit out on 5/31/24. It was not on 6/1/24.
JACKI H | Overall ExperienceFriendly, helpful and understanding. Ease of access to storage unit.
Jeanette H | Overall ExperienceSome older man in the office needs to get a personality and an attitude adjustment. Everyone else was helpful.
perly b | Overall ExperienceTotally satisfied with this business. Personnel are professional, knowledgeable and make the process clear and easy. If I have storage or moving needs in the future I'll definitely choose this company again! Thank you!
elizabeth g | Overall Experience