I wasn't told the first month is free if I used you r trucks Of course I would have if I knew. When I left I had June fully paid. I only used 1/2 a month and I wanted 2 weeks repaid to my card. I was told there are. No money returned that it's in the paperwork Went home I didnt see it in the paperwork but I'm 73 and dont see that we'll. I just know th a t my friend rented a storage unit there a nd was returned $26 00 So somethings wrong on your end , yesterday I saw one person working and 7 people besides me look for help Im considering commenting on a review how I was taken. Steven Chaikin 561 271-8695.
Steven C | Overall ExperienceSelf Storage Units in Palatine, IL, 60074
U-Haul Moving & Storage of Palatine
- Storage Access Hours:
-
- Mon-Sun: 5 am - 10 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
Pay Your Storage BillServices at this Location:
Contact Us
1311 N Rand RdPalatine, IL 60074
Services at this Location:
Customer Service Location
-
1235 E Dundee Rd
Palatine, IL 60074
- Open Today: 7 am - 7 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility :
- Indoor Load & Unloading
- Electronically Controlled Access
- 24-Hour Video Monitoring
- Individually Alarmed Rooms
- Convenient Customer Cargo Lift
- Personalized Access Code
- No Deposit or Admin Fee
- Climate Controlled: Just Like Your Home!
- Open 7 days
- Package Signing and Receiving
- A Size for Every Need
- ADA Equal Access
- Affordable Rates
- Ask About Our Automatic Credit-Card Payment Plan
- Clean - Dry - Secure
- Free Online Account Management
- Free Use of Loading Carts
- Indoor Storage: Twice the Protection and Security
- Safestor Insurance
- Your Lock/Your Key
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small
5' x 5' x 8.5'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $59.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 5' x 8.5'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $59.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
10' x 7.5' x 8.5'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
-
Medium
10' x 10' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 13' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 15' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Lift
- Climate
- Rate:
- $229.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 15' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$234.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $234.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Large | 151+ sq ft
-
Large
10' x 20' x 8.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$299.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $299.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large
10' x 22' x 8.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$329.95
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Lift
- Climate
- Rate:
- $329.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large
10' x 25' x 8.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$349.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $349.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
What Is Online Move-In / Rent Now?
Other U-Haul Services
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trailer Hitches
U-Haul is North America's #1 hitch installer!
-
Propane
Propane service delivered straight to your door!
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great staff!!! Thank you!!
carrie m | Overall Experience- Rating:
- 5.0
Very nice facility, easy to get too
DANNY L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KRISTEN J | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
ulisses t | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Matt C | First Impressions- Rating:
- 5.0
Emily and her team are very friendly and knowledgeable. It was a great working with them and I will definately recommend their location to friends and family. They’re very quick to address customer complaints and had a great pleasure working with them. Tumi Kwenamore.
KEIITUMETSE K | Overall Experience- Rating:
- 5.0
My storage rental was perfect! Unit and facility were well maintained and I never had any issues. Thank you for an experience that was positive.
Lora S | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Matthew S | First Impressions- Rating:
- 5.0
Great service and great customer service from Emely.
EDGAR S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Michael M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth E | First Impressions- Rating:
- 5.0
I really like how the facility is bright and warm. The security is top notch and our experience here has been great!
Heather R | Online Move In- Rating:
- 5.0
I have used the services in the past very convenient storage facility very clean
Adrina H | Online Move In- Rating:
- 5.0
Please put a map indicating location of second floor on the first floor. We wasted a lot of time looking for our unit which was located in the back, upstairs.
Heather R | Online Move In- Rating:
- 5.0
Keep yo the good work
Oliver M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
carrie m | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
HECTOR E | Overall Experience- Rating:
- 5.0
Emily and her team were great to work with!!
Anthony P | Overall Experience- Rating:
- 5.0
The on-site personnel was extremely helpful. They were able to show me everything I needed to know.
Thomas B | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Josephine L | Overall Experience- Rating:
- 5.0
Clean and feels secure!
Kevin K | Online Move In- Rating:
- 2.0
Sent email when I rented to ask if I could move. NEVER got an answer. Key not provided. Phone did not work and cut off. Had to take picture of kind of lock. Information in record had wrong lock noted. Had to go to office which required a drive to get it. Had to wait since he was helping other rentals. Was given 2 locks not sure which would work.
Darrell N | Online Move In- Rating:
- 5.0
The amount of mouse droppings was way over the tipb
MICHAEL S | Overall Experience- Rating:
- 5.0
Muy limpio y muy ordenado
Mauro M | First Impressions