Customer did not leave a comment.
JESUS H | Overall ExperienceSelf Storage Units in Palatine, IL, 60074
U-Haul Moving & Storage of Palatine
- Storage Access Hours:
-
- Mon-Sun: 5 am - 10 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
Pay Your Storage BillServices at this Location:
Contact Us
1311 N Rand RdPalatine, IL 60074
Services at this Location:
Customer Service Location
-
1235 E Dundee Rd
Palatine, IL 60074
- Open Today: 7 am - 7 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility :
- Indoor Load & Unloading
- Electronically Controlled Access
- 24-Hour Video Monitoring
- Individually Alarmed Rooms
- Convenient Customer Cargo Lift
- Personalized Access Code
- No Deposit or Admin Fee
- Climate Controlled: Just Like Your Home!
- Open 7 days
- Package Signing and Receiving
- A Size for Every Need
- ADA Equal Access
- Affordable Rates
- Ask About Our Automatic Credit-Card Payment Plan
- Clean - Dry - Secure
- Free Online Account Management
- Free Use of Loading Carts
- Indoor Storage: Twice the Protection and Security
- Safestor Insurance
- Your Lock/Your Key
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small
5' x 5' x 8.5'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $59.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 8.5'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
10' x 5' x 8.5'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
10' x 7.5' x 8.5'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 13' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 15' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Lift
- Climate
- Rate:
- $229.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 15' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$234.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $234.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Large | 151+ sq ft
-
Large
10' x 20' x 8.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$299.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $299.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large
10' x 22' x 8.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$329.95
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Lift
- Climate
- Rate:
- $329.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large
10' x 25' x 8.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$349.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $349.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
What Is Online Move-In / Rent Now?
Other U-Haul Services
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trailer Hitches
U-Haul is North America's #1 hitch installer!
-
Propane
Propane service delivered straight to your door!
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
Ewa H | Overall Experience- Rating:
- 5.0
Exelente servicio lo recomiendo el 100% muy buen lugar
Elvia G | Overall Experience- Rating:
- 5.0
Awesome ! This facility is so clean, secure and temperature controlled! Easy to locate no congestion
SATHISH D | First Impressions- Rating:
- 5.0
Very clean facility. Very helpful, friendly staff.
Anita G | Overall Experience- Rating:
- 3.0
Overall, I was happy with my experience. The staff was incredibly helpful. I primarily dealt with Harold and sometimes another “seasoned” male, but I can't remember his name. The staff was outstanding and they clearly were juggling a lot. It’s a very busy location and it’s very big. When I was moving out a very nice young lady came and directed my movers to some key locations in the building. Honestly, in all those regards I give you company 5 stars. Just outstanding service from a location that, in my opinion, was understaffed. My experience from a policy and actual storage unit, from my point of view, disappointed me. Let me explain, my sister graciously cleaned out my 2 bedroom/1 bath condo in Palatine while I was hospitalized. I did not have an opportunity to visit the unit, but I trust my sister to work in my best interests. I have been paying for the unit since we rented it. I paid for the month of July 2025 in full. I contacted customer service to get a better understanding of the procedure for checking out, and asked them if I could be prorated for the month of July because it wasn’t the 15th yet and I was moving out on the 12th of July. The customer service agent told me the GM would be in the store and that I could work with him on the situation. I left the call feeling confident that would happen since the staff at this Palatine location on Dundee/Rand has been fantastic. When I got there and spoke to the GM he stated that isn’t Uhaul policy and that I’d have to pay for the full month regardless of what customer service said on the phone. That was extremely disappointing. Finally, when I was able to open the unit, we (staff, myself, my son & the movers I hired) saw a pole taking up a chunk of my square footage. So basically, between the fact that I was paying full price for a unit, not getting my full square footage, and then not getting prorated for the month of July, I feel cheated, I feel uneasy, and I feel sad about this experience. I wish it was a different story because I had a different “feeling” about the Uhaul name and that’s another disappointment. The stars I gave are for staff, the stars not given are for Uhaul policy. (the unit itself/prorated rent). Lisa Woodson
Lisa W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Christine M | Online Move In- Rating:
- 1.0
I wasn't told the first month is free if I used you r trucks Of course I would have if I knew. When I left I had June fully paid. I only used 1/2 a month and I wanted 2 weeks repaid to my card. I was told there are. No money returned that it's in the paperwork Went home I didnt see it in the paperwork but I'm 73 and dont see that we'll. I just know th a t my friend rented a storage unit there a nd was returned $26 00 So somethings wrong on your end , yesterday I saw one person working and 7 people besides me look for help Im considering commenting on a review how I was taken. Steven Chaikin 561 271-8695.
Steven C | Overall Experience- Rating:
- 5.0
Great staff!!! Thank you!!
carrie m | Overall Experience- Rating:
- 5.0
Very nice facility, easy to get too
DANNY L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KRISTEN J | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
ulisses t | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Matt C | First Impressions- Rating:
- 5.0
Emily and her team are very friendly and knowledgeable. It was a great working with them and I will definately recommend their location to friends and family. They’re very quick to address customer complaints and had a great pleasure working with them. Tumi Kwenamore.
KEIITUMETSE K | Overall Experience- Rating:
- 5.0
My storage rental was perfect! Unit and facility were well maintained and I never had any issues. Thank you for an experience that was positive.
Lora S | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Matthew S | First Impressions- Rating:
- 5.0
Great service and great customer service from Emely.
EDGAR S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Michael M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth E | First Impressions- Rating:
- 5.0
I really like how the facility is bright and warm. The security is top notch and our experience here has been great!
Heather R | Online Move In- Rating:
- 5.0
I have used the services in the past very convenient storage facility very clean
Adrina H | Online Move In- Rating:
- 5.0
Please put a map indicating location of second floor on the first floor. We wasted a lot of time looking for our unit which was located in the back, upstairs.
Heather R | Online Move In- Rating:
- 5.0
Keep yo the good work
Oliver M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
carrie m | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
HECTOR E | Overall Experience