Uhaul store and storage facility at this location in 1311 N Rand Rd., Palatine, is great. All the staff and especially the Manager Emily Matlow are very professional, helpful and make it easy for truck rental and storage. The storage is always clean, safe, warm in the winter and easy access to the dock. I also recommend Imran and Michael for their great customer support and helpful during rental of truck and storage.
Augie Centeno | Overall ExperienceSelf Storage Units in Palatine, IL, 60074
U-Haul Moving & Storage of Palatine
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
U-Haul Storage of Palatine
509 W Colfax St, Palatine, IL 60067 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Buffalo Grove
200 Industrial Dr, Lincolnshire, IL 60069 View Available Units4.9 miles from this location -
U-Haul Moving & Storage of Woodfield
5201 Tollview Dr, Rolling Meadows, IL 60008 View Available Units5.4 miles from this location -
U-Haul Moving & Storage of Hoffman Estates
2475 Pembroke Ave, Hoffman Estates, IL 60195 View Available Units8.1 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very clean and easy to navigate, loved the drive in situation so i felt safe moving my items.
Brodrick George | Overall ExperienceThe online process to get a unit or rent a truck is somehow frustrating at times When it comes to the section of putting the personal information and uploading the ID pictures and also on the payment process. And there's no way figuring out what is causing the screen to keep bouncing back and forth in Step 1 and 2 before step and final payment. I tried different computer and OS and mobile App but the same. If you are lucky, it will got thru the payment screen, but putting the credit card also an issue. The customer support cannot also take the payment. Can someone check on this for my future order and rental of truck and storage.. Thanks.
Augie Centeno | Online Move InThe last van I rented was nice and new. The storage was fine. Nice place.
Patrick Fortney | Overall ExperienceI've rented over time at other places and their prices kept going up yet the facilities remained the same. Uhaul never raised my prices. And here, the facilities were very modern and much cleaner. I liked the security system and ease of use to get in and out. Staff is very friendly. Highly recommend uhaul!
Susan Skawinski | Overall ExperienceThis is the cleanest, lightest, most convenient and secure facility ever. The staff were kind and helpful. I HIGHLY recommend this facility to anyone.
Christy Prikkel | Overall ExperienceSelf-storage facility was fine. My gripe is with the truck rental booking agent. It was not made clear to me I had significant follow-up with the storage facility. This cost me $250 extra with the movers I hired to unpack the truck.
Tim klepaczyk | First ImpressionsIt's great because it is clean and heated
Ismael Martinez | First ImpressionsMy only observation is that you have to get out of your car go in manually open the door swipe your card twice in 2 different card readers...in chicago when it's 10 degrees not very desirable Your competitors have a much much much better system The rest of the experience was awesome the young lady at check in so knowledgeable and awesome robert at the facility off the charts excellent clean well marked inside
MICHAEL SILENZI | First ImpressionsEverything were great, the workers were nice and friendly and very helpful.
Dorothy Raatz | Overall ExperienceGreat experience!
Kyle Sakowicz | First Impressions