Everything was good
James F | Overall ExperienceSelf Storage Units in Palatine, IL, 60067
U-Haul Storage of Palatine
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $74.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$249.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $249.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The original estimate was too small. A U-Haul employee was onsite and helped make the change to a larger storage unit smoothly. I appreciated the assistance on the spot.
Jarita M | Online Move InA litany of my items in storage were completely destroyed by a substance leaking from the next unit. I informed office staff several times. However, I received nothing, not even a response to anything that would or could be done. Totally ignored.
William G | Overall ExperienceEmily went above and beyond being professional!
JONATHAN H | Overall ExperienceA very uneventful moving experience smoothly executed. Thank You.
JONATHAN H | First ImpressionsThe office was not on site and that became a problem
Michael C | Overall ExperienceNone
Harold H | Overall ExperienceI like doing business with U-Haul.
Harold H | Overall ExperienceVery helpful staff and would highly recommend this place.
Dan B | Overall ExperienceEmily is a Godsend. She helped me through some difficult times and because of her I will continue doing business with UHaul.
Harold H | First Impressionswell-maintained, secure, clean facility.
Cynthia D | Overall ExperienceThe truck rental showed a few months rent of a storage unit but I didn't actually get the first month free. Move in to the unit was simple and the free lock being included was a bonus.
Cynthia D | Online Move InVery friendly and helpful staff.
Michael S | First ImpressionsJoe was excellent in all aspects of customer service. I would definitely recommend his business to others.
C D | Overall ExperienceMade a reservation and then went to facility to rent a storage unit. I paid for it, only to drive to storage unit and find they already rented it and lock was on it. Poor customer service, no easy way to call the on site facility, no one will show you the unit before you rent, unorganized, not knowing actual availability… quite awful all around. Thumbs down. booo!! I have filled out this survey 4 times as I keep calling and reaching out regarding bad experiences. It would be best if you stop asking for my feedback, as I couldn’t be more disappointed in all aspects of how you handle operations and guest service. Wow, just the worst.
Thomas S | First ImpressionsEasy process and setup
TERRY W | Online Move InThe manager and team went above/all out to help you. Extreme professional and friendly!
Valerie F | Overall ExperienceSo far the experience has been excellent. I appreciated that there was absolutely no snow where we had to get into storage unit. (Where the plow edge line would have been). That really makes a difference!
SUSAN S | Online Move In