The manager was amazing , she was always kind and helpful .
Linda H | Overall ExperienceSelf Storage Units in Pasadena, CA, 91107
U-Haul Moving & Storage of East Pasadena
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- 5.0 Average Customer Rating
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Everything was great! The staff at U-haul of East Pasadena was very helpful and l really appreciated that.
DORI W | First ImpressionsManager was very helpful from day one.
RUBEN R | Overall ExperienceThe women at the front desk who helped me was so friendly and helpful. She made my check in experience very pleasant.
Elizabeth M | First ImpressionsThink you
JIM M | First ImpressionsCouldn’t be happier, smooth as silk
JUSTIN D | First ImpressionsStorage area was clean, corridors were well maintained and well lit, the elevator worked well, and security is tight. Julia is always very helpful and professional. This was my second very good experience with U haul. I was a fire victim of the Eaton fire and lost my home in Altadena and all my possessions, and greatly appreciated that Uhaul gave me the first month for free! Thank you! The only drawback of this facility is that there is very limited parking for vehicles, for loading and unloading.
Dirk A | Overall ExperienceMuchas bueno y muy. Amable
Filemon V | First ImpressionsManager Julie South and her team run an excellent operation, the very best of the many Uhaul facilities and services I’ve & seen & used over 35+ years. Ray
Raymond S | Overall ExperienceLove the customer service!
Adriana M | First ImpressionsThe staff was very helpful and friendly.
Ida B | Overall ExperiencePeople living there, unit was wrong size, felt very unsafe. Manager helpful in finding proper sized unit at different location.
Alexis C | Overall ExperienceI rented a unit do to Eaton fire destroying my home. A resource center recommended this location. As I was starting to stand back on my feet and purchasing my items, to move in to my new place, I go to check in to this location, in order to place my stuff in my rented unit, I was informed then,that my unit had been closed by “my dad/brother” who only spoke Spanish. Racist remark to start, and secondly, my dad does speak English, & does not live in the state. Unit was closed by not even checking ID, when you have to present one when you open it. I got charged for insurance , I guess it was a good thing that I didn’t have anything in the unit. I will not recommend or rate this establishment as I didn’t even get to experience it.
Zuleyma B | First ImpressionsManager is superb.
Robert S | First ImpressionsThis is our first experience with UHaul Pasadena and everything has gone smooth so far. We have received excellent assistance from Julie South, who is cheerful and professional. Julie has also promptly responded to our questions.
armando z | Overall ExperienceWe had an excellent experience moving into a storage unit with very short notice due to a state emergency and evacuation orders. We interacted with Julie South who was courteous and professional and informative during the entire move in process. Thank you.
armando z | First ImpressionsThe Staff met and exceeded the accommodations that I was in need of on site thank you.
Jenee M | First ImpressionsThe Manager Julie South earlier this year and now, was very friendly, courteous and professional ! When I arrived she already had my contract and access card ready, showed me where my storage area was and even gave me a new lock!
Dirk A | First Impressions