The distance were too far for my things to be in this storage and there weren't any lock and the unit of 263 were lock and the attendant had to have me another unit.
Karlene M | First ImpressionsSelf Storage Units in Phoenix, AZ, 85040
U-Haul Moving & Storage at Broadway Curve
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U-Haul Moving & Storage at Papago Park
4950 E McDowell Rd, Phoenix, AZ 85008 View Available Units3.7 miles from this location -
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2345 E McDowell Rd, Phoenix, AZ 85006 View Available Units4.0 miles from this location -
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U-Haul Moving & Storage of Downtown Phoenix
410 S 2nd St, Phoenix, AZ 85004 View Available Units4.8 miles from this location
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Storage Customer Reviews
- 5.0 Average Customer Rating
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Discovered the size would not work for me so I called in and Amber assisted. Explained my dilemma and was assigned another unit. She is very polite, professional and pleasant. Her customer service skills are top notch. Speaks clearly and explained anything I wasn't clear about. I would also like to mention that I dealt with 3 different employees at the 24th Street/McDowell location and they all were polite, professional and pleasant. They all seemed to really enjoy their job and if I had to take a guess of why they all had such great attitudes, I would say that their leader Terrence leads by example. He too was wonderful to deal with. It was pleasant walking in to a business hearing and seeing such great teamwork. Everyone really has a great attitude there. They are definitely a great team! Thank you all.
LINDA H | First ImpressionsWhen you had a great manage onsite and then service was terrible. A camera is not customer Service! Bad decision by upper management.
Tim C | Overall ExperienceHighly recommend. Andrew came through for me when I had no other storage options.
Patrick D | First ImpressionsYou guys are the BEST. Like having family in the business. Seriously I can't thank you enough!!
Anthony P | First ImpressionsNo One is never in the office
Darrell D | Overall ExperienceI really enjoyed the staff and experience I had with my move in. I also liked answering the question on this survey as they somewhat pertain to me and the facility where I work
Juan G | First ImpressionsThey were helpful in everyway,Made my job easier...
Ernest B | First ImpressionsGreat customer service and they help you out.
MARIA L | Overall ExperienceI have always been happy with U Haul. I never have issues
Michelle F | Online Move InThank you for everything🙂
Laura S | Overall ExperienceI have a bill from you which does not make sense because I moved out. I will call to get it resolved.
Rebecca D | Overall ExperienceThey’re very helpful and the storage facilities are well maintained. Only once was it a little difficult to find someone that worked there for help but with good reason as they were working on the facility.
Ani M | Overall ExperienceI am receiving past-due notices and notice of lien after cancelling 2 units on the 28th of Dec. A confirmation email was sent on the 28th that the staff will process the move-out. All email responses have been ignored.
Brandon G | Overall Experience