Customer did not leave a comment.
Rachel S | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85006
U-Haul Moving & Storage at Phoenix Airport
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of Biltmore
2626 E Indian School Rd, Phoenix, AZ 85016 View Available Units2.1 miles from this location -
U-Haul Moving & Storage of Downtown Phoenix
410 S 2nd St, Phoenix, AZ 85004 View Available Units2.8 miles from this location -
U-Haul Moving & Storage at Papago Park
4950 E McDowell Rd, Phoenix, AZ 85008 View Available Units3.2 miles from this location -
U-Haul Moving & Storage at Broadway Curve
3425 S 40th St, Phoenix, AZ 85040 View Available Units4.0 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Bad customer service they yanked the keys out of aware hands when Turing in the truck we rented
CYNTHIA M | Overall ExperienceThe U haul & Storage on 24th St & McDowell Rd in PHX,AZ is the best. They work with there customers and treat you like family they give you Respect they show they Care about you and & your Property.So THANKS YOU .for All of your Support.
Valerie W | Overall ExperienceMy unit door was never fixed
leonard m | Overall ExperienceGot charged he’s another month on auto pay and begged for help to reverse charges because I needed the money was moving out same day..wanted mercy on that did not receive it
CJ R | Overall ExperienceStaff were always very friendly and helpful. The buildings are secure and kept well maintained.
MARNIE N | Overall ExperienceThe manager was not friendly at all. Very condescending.
Corinne V | First ImpressionsThe guy that helped me was great. Sorry I don't remember his name
michael j | First ImpressionsThe customer service rep (Serena) was really nice to work with, after that most other items ere frustrating. I booked the facility on-line a number of week ago. Upon arrival I was informed that the unit was not available and their policy was to only hold a unit for 24 hours. It was frustrating and does not make sense that I was never informed the unit I booked was no longer available. I appreciate Serena working with me to come up with a solution. I was able to move my daughter’s items in prior to departing town early the next morning. U-haul needs to look at is rules related to online booking and informing customers if there are any changes. My customer experience was not a good one.
darrell w | Overall ExperienceEveryone was terrific.
DAVID A | Overall ExperienceOn the whole, I'm happy with the experiences, however there are a couple issues that can be improved. 1) I'm aware that I must check in and out each time I visit the facility, however the access gate seems to get easily confused as to whether I'm signed in or out. When I left on Sunday, I closed the door, got into my vehicle and started to the exit gate, but remembered I left something in the storage unit. I went back to the door, but it would not sign me in. I went to the access gate and tried my code there, and it did not respond. I went back and forth a couple times and it did not respond - I had to call the office to come open the gate. 2) I am in unit 1010 - the bathroom is out of order there. I assume that will be repaired and made available?
Kevin W | Online Move InGreat staff and very polite and helpful.
David B | Overall ExperienceThe staff is great and very helpful and friendly
David B | First ImpressionsGreat team!
Genesis S | Overall Experience