This was an easy process. The wonderful lady at the front desk explained how the gate works, and I followed her back to view the unit. Super friendly and courteous, clean unit. Overall very happy.
Jonathan W | Online Move InSelf Storage Units in Pinellas Park, FL, 33781
U-Haul Moving & Storage of Pinellas Park
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Storage facility staff very friendly and very helpful peaceful environment
LEROY G | First ImpressionsIt's not my first time using Uhaul, and it won't be my last. I've always found them helpful, convenient, and reasonably priced. In this area they're the BEST price!
June S | Overall ExperienceThe staff Nov 11, 2024 was very attentive, respectful, and knowledgeable. She was very thorough.
PEDRO T | First ImpressionsThe folks at the service desk who handled paperwork were PHENOMENAL to work with during a very stressful and chaotic period a couple days after Hurricane Helene 9/26/24. Amazingly patient, friendly, and efficient considering the crush of people needing units urgently and the shortage of supply. They deserve an award for their attitudes, truly just nice caring people
Michael H | Overall ExperienceHard to comment positively when I booked a reservation in advance paid for the reservation in advance selected the unit in advance and was called days later, after i had loaded a truck to come move my stuff in, UHaul called as i was in route Tuesday 11/5 to cancel the unit/reservation. Unacceptable
Terri M | Overall ExperienceI have never felt so blessed. I got a call for the last unit. I’ve been looking for one for weeks. All the people you have working for you are gems. Especially Ms. Clark. The only thing is the rent was higher than expected.
CHERYL S | First ImpressionsVery helpful and would go back if I needed storage again
Heidi W | Overall ExperienceThe general manager, charged my card twice a day everyday while we were executed for a cat 5 hurricane to a tune of 910$ in overdraft fees. She was rude every time we spoke to her, she even charge my card after we cleaned the unit out and paid the balance she is a bad face for your business. We have had a unit acrossed town for 3 years and never had 1 single problem ever. They didn't have the size unit we needed is the only reason we went to this facility, to put it plainly my husband would not let me go there alone in day light.
ELIZABETH D | Overall ExperienceI would definitely recommend this location. And I would use it myself if needed again.
Suzanne M | Overall ExperienceI am thankful I was able to secure a storage unit for the aftermath of Hurricane Helene and Hurricane Milton. Grateful to the Lord for U-Haul Storage.
Denise F | First ImpressionsConflicting information regarding access for family members Air conditioning not functioning correctly and we paid for air conditioned unit Over 2 month period ac not repaired And was told conflicting time for repairs We are out of country at this time And have no way of checking on facility Felt as if we were told info on repairs with a time frame not known , in order to put us off. Suggest say not sure as to when repairs will be done . Be honest. Family members worked in 90 to 100 degrees for a few hours as the heat was unbearable.. Multiple times access was denied as auto pay with our bank did not go through due to fraudulent activity on the card from unknown source and the card was automatically changed and mailed to us but we were not aware of this as we were incommunicado . A lock was placed on our unit so we could not gain access. Communication experience rated poor!
SHERYLl T | Overall ExperienceManager was friendly
george d | First ImpressionsI enjoyed Mrs..Barbette. She is a compassionate, loving person. Enjoy taling with Barbette. Linda Swinney, navy veteran
Linda S | First ImpressionsNo one was in the office yesterday and when I called the local number, it went to some central answering service who transferred me to a local person. Frustrating!
James Q | Overall ExperienceThe owner of the facility Barbette was wonderful to work with. Facility is spotless. Highly recommend!!
GEORGE A | Overall ExperienceThe attendant was very nice and helpful
Jeffrey H | First ImpressionsThe best storage i ever rented from
Edmond W | Overall Experience