So I return the U-Haul 10 foot truck back and the transport dolly back , early, and I never received money back lie they told me
Manuel G. | First ImpressionsSelf Storage Units in Provo, UT, 84604
U-Haul Moving & Storage of Provo River
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
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1 Unit Left!
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1 Unit Left!
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2 Units Left!
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1 Unit Left!
Rent Now to Secure Your Room! -
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1 Unit Left!
Rent Now to Secure Your Room!
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1 Unit Left!
Rent Now to Secure Your Room!
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2 Units Left!
Rent Now to Secure Your Room! -
2 Units Left!
Rent Now to Secure Your Room!

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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0.2 miles from this location
U-Haul Moving & Storage of Bulldog Blvd
551 W Columbia Ln
Provo, UT 84604 -
1.3 miles from this location
Bear River Storage
1952 West 820 North
Provo, UT 84601 -
3.4 miles from this location
Bear River Storage - South Provo
1544 South State Street
Provo, UT 84606 -
4.2 miles from this location
Hillside Storage Provo
2067 E. Ironton Blvd.
Provo, UT 84606
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Twice, U-Haul called us to confirm our reservation and chose a city in Idaho instead of Utah, even though I had never requested a city in Idaho. Each time, I confirmed a dolley was part of the reservation and then when we opened the truck at our storage facility, there wasn't a dolley. When we finally went back and talked to the worker about it at the front desk, he said he never saw a dolley on our registry although the guy at our U-haul storage said he saw it and saw that we had been charged. Additionally, the U-Haul wasn't completely full of gas so when we had to fill it up to return it, we had to fill it all the way and when we told the guy at the front desk, he didn't offer a refund or anything. I was disappointed by how unorganized this experience was. I also wish we would've had the option to drop the truck off outside of store hours like we've been allowed to do before. It was just super inconvenient
DARIC M. | Overall ExperienceThe employees at this location were as good and better than any other u-haul facility we have ever dealt with.
Michael W. | Overall ExperienceYou made my moving day great 👍
Tanya I. | First ImpressionsI fell into hard times and was going through a divorce and I got way behind on the payment and didn't want to lose my belongings so I spoke with the manager and I was offered a deal to make a payment and then have my belongings out of the locker in 24 hours. Because of transportation problems I wasn't gonna be able to get there until the next morning and the manager said that was unacceptable, She also denied my offer to make the payment over the phone that very afternoon and then remove my belongings the next day. I realize that I was behind with the monthly payments but I believe that what I offered to resolve the situation was absolutely reasonable but U-Haul and the staff was bound and determined to confiscate my property and that's what they did and now I've lost everything which includes sacred belongings that was my late mother and father's that was gonna be handed down to my children to keep my parents spirit alive. That was very low and dirty to do to someone especially when I was prepared to comply with the offer made by U-Haul management and I told them I can comply but like I said, they had they're minds made up to keep my things.
SCOTT G. | Overall ExperienceRenting this storage unit was almost perfect! However, after paying for and getting my unit and then going to the unit it was already in use and locked from someone else. I had walked all the way back to the office and the employee had no idea how that had happened but proceeded to help me reserve another unit. The only unit available was a bigger one (10x10) and i had to pay more to get that unit. I believe that was very unfair how i had to pay more for something that wasn’t my fault & how i had previously reserved that unit and it wasn’t an obligation to make sure their system was up to date with who is using what units. It makes me feel very worried about my items safety.
Appalonia R. | First ImpressionsThe office was clean and I was able to easily locate my unit. Both employees that I was in contact with were courteous.
Brandice N. | First ImpressionsThe facilities were pretty good, and well kept, I'm a bit frustrated with the staff after I asked them how canceling worked and they incorrectly told me that it would cancel by itself if I don't do auto payment. It now obviously doesn't, and so I had to pay for another month
James M. | Overall ExperienceI will never use this company again. The late fees for being a couple of days late on payment are ridiculous . Just be aware on this! The people who live on site are super rude and unhelpful. This location was convenient to my home, but I would rather drive a ways to have better management and kinder treatment . There are much , much , much , better storage options out there!
Penelope B. | Overall ExperienceBoth the manager and service assistant (unsure what their title is) were amazing, friendly and efficient.
Amy B. | Overall ExperienceAlways friendly and great customer service. Why I'm a returning customer.
Jill S. | First ImpressionsOutstanding service in every respect. Best experience I’ve had renting storage. Well-run business! Thank you.
Greg G. | First ImpressionsIt would be helpful if the inner units had better lighting
FRANCIS R. | First ImpressionsGreat service
MATTHEW K. | Overall ExperienceHighly recommend this place. Hassle free and safe.
Ioane Afoa F. | Overall Experience