U-Haul does need to fix one problem. Your company's software is slow. When staff has to prepare documents, a customer has to wait in-office. It took nearly one-hour for me to officially check-out of two storage rooms I rented for one month. It was not the fault of staff. Otherwise, U-Haul provides solid customer service.
ROBIN P | Overall ExperienceSelf Storage Units in Redwood City, CA, 94063
U-Haul Moving & Storage of Redwood City
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
-
![Example storage unit layout]()
Small
4' x 6' x 6'Miscellaneous Storage
Size Guide- Rate:
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$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $99.95 Per Month
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![Example storage unit layout]()
Medium
8' x 8' x 6'1-2 Bedroom Home
Size Guide- Rate:
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$209.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $209.95 Per Month
1 Unit Left!
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The facility is ready for an renovation, but the staff is top-notch
Jennifer H | Overall ExperienceThank you so much happy with everything
Saane I | First ImpressionsThe automatic doors didn’t work. If I didn’t arrive before close, I wouldn’t have been able to get in. Also, there was a rat trap in my storage unit which made me worried there might be a rat problem in the building.
Emily H | Online Move InUhaul is in breach of contract, in dishonor, in default, and accepts the consequences of being liened for unjust enrichment, double-dipping, RICO violations, tax evasion, failure to fully disclose, creating securities with my property, and operating in blatant fraud. UCC 1-308...
Amy S | Overall ExperienceI am giving 4 star because the move out function on the mobile app. I tried like 20 times but it always errors. I have to call customer service to move out. However, the customer service were good. Besides the move out function, I would use uhaul storage again.
Son N | Overall ExperienceThe guy at the counter with glasses and a lazy eye was rude and even made some remarks that made me feel uncomfortable. I told front desk but I doubt anything was done
FRANCISCO I | Overall ExperienceThe after hours security keypad is malfunction making it impossible to access my storage unit.
Paul J | First ImpressionsKeep Up the Good Work
David N | First ImpressionsI have been working with Uhaul for over tens years, and will keep working with them. They were very helpful when I was moving Our Homeless" off the street into their homes, apartments, rooms, etc. Thank you Uhaul!
Thomasina D | Overall ExperienceI reserved my space online. When I arrived to look at the unit before moving items, the code I was emailed didn't work. I went into the office to speak with the rep at the counter and let him know my situation. He didn't say much but handed me a card to gain access and how to use it. I was able to get in. I was aware my unit was on the second floor, but there was no elevator. When I opened my unit, trash from the previous tenant and the top was chain link fence (not a solid ceiling) with trash on top of it. This wouldn't work for me. I went back to the office and explained I could't use a unit upstairs without an elevator. There was space on the ground floor however it was more expensive. Based on the condition of the upstairs unit, I decided this wasn't the facility for me. I thanked the gentleman and he canceled my unit. I now know why the space was so inexpensive.
Kathy N | Overall Experience