The location advertised online that I could do contactless set up which I needed because it was Sunday and the office was closed. So I paid for it, got my unit number, instructions on where the lock would be and they texted me my gate code. So I loaded down my car to bring stuff to my unit, I get there and there is NO keypad to enter my code. Apparently they have switched to a gate that you use fob to open the gate. So, I couldn't access my unit as I needed to and as it was advertised online. I had to go back home and unload everything back out of my car. Very inconvenient and bad business to say the least. Very unhappy.
Sherry W. | Online Move InSelf Storage Units in Roanoke, VA, 24017
U-Haul Moving & Storage at Salem Turnpike
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
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1 Unit Left!
Rent Now to Secure Your Room! -
2 Units Left!
Rent Now to Secure Your Room! -
1 Unit Left!
Rent Now to Secure Your Room!

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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1.6 miles from this location
U-Haul Moving & Storage at Airport
2902 Hershberger Rd
Roanoke, VA 24017Limited Units Available. Act Fast!
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21.0 miles from this location
McGuire's 40 West Storage
1768 Franklin Street
P.O. Box 690
Rocky Mount, VA 24151Few Rooms Left. Reserve Today!
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24.9 miles from this location
Buchanan Self Storage
20766 Main St
Po Box 1086
Buchanan, VA 24066Limited Units Available.
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39.6 miles from this location
Dublin Storage
711 E Broad St
(U-Haul Neighborhood Dealer)
Dublin, VA 24084Limited Units Available.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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They sold all my items when I was really trying to pick them up all my personal item gone
TKEYAH E. | Overall ExperienceSeem to have some built up mold and residue over time and there wasn’t anything in my unit that should have caused it
KOLTONARICK C. | Overall ExperienceNone
Allen W. | First ImpressionsJust wish I got some of my money back since I didn't use storage for a whole month
Desiree W. | Overall ExperienceThis is my only storage facility I seem to have issues with. I have Several units through the Us. They changed locks on one unit I had to Pay the locksmith to open it. Two units had leaks and nothing was done. I had to clean up the mess.
TIFFANYJ S. | Overall ExperienceThe initial unit i rented was to be temperature controlled and the general manager assured me that it was since it was attached the main office. later, i discovered my tv console had shattered due to the immense heat due to an issue with the AC unit. I was denied coverage despite having insurance and it was at no fault of Uhaul. Lastly, I attempted to rent a moving truck. I was informed that there wasn’t one available in my size and would be called later regarding it. I never heard anything back but saw that a 20ft truck was attached to my reservation which was for a 10ft truck. There’s never anyone in the office during business hours half of the time and i don’t customers are informed properly. customer service has truly tanked. I really don’t want to use uhaul again.
Tori W. | Overall ExperienceThe staff was very professional and the storage was nice and clean. The staff was very helpful everything I would recommend U-Haul to family and friends..
Cynthia B. | Overall Experience