Overall management and processes are horrible there is no wiggle room for people having hardships and there is no clear path for those who can’t afford the overly priced products units and unnecessary fees every 5 days of missed payment.
keshia p | Overall ExperienceSelf Storage Units in Roanoke, VA, 24017
U-Haul Moving & Storage at Airport
Services at this Location:
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkNicole Ham is amazing. She handled my needs with grace and a professionalism that is second to none. Your company is fortunate to have such a stellar employee.
Anita C | Overall ExperienceThanks so you so much for your hospitality.
Centrilla C | Overall ExperienceGood experience so far
antoinette b | First ImpressionsIt was in the back of the truck. I rented the truck it had a/c when it wanted to work so another words sweated and was disgusted with the rental.. I just think that they need to step up their game on the rentals but the people were exceptional nice even with attitudes.
Paul S | First ImpressionsAntonio is the best person i have dealt with and sure needs a raise in how he went above and beyond helping me at the hershberger location.
michelle c | Overall ExperienceGreat help with all my needs friendly and very knowledgeable. It was a pleasure working with the manager and coworkers. Will rent again soon. Thanks
Carlos T | Overall ExperienceMs Nicole and Mr Jeremiah were superlative
jessica h | Overall ExperienceDollies wasn’t in the back of the truck.
Tilina C | Overall ExperienceGreat people to work with. Thanks
Carlos T | First Impressions