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Robert B | First ImpressionsSelf Storage Units in Roanoke, VA, 24017
U-Haul Moving & Storage at Airport
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage at Salem Turnpike
3434 Salem Tpke, Roanoke, VA 24017 View Available Units1.6 miles from this location -
Lockup at Hunting Hills LLC
5070 Cell Tower Drive, Roanoke, VA 24018 View Available Units6.0 miles from this location -
McGuire's 40 West Storage
1768 Franklin Street, P.O. Box 690, Rocky Mount, VA 24151 View Available Units22.2 miles from this location -
Buchanan Self Storage
20766 Main St, Buchanan, VA 24066 View Available Units23.4 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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If I have to move again I will use u-haul
warren b | First ImpressionsThe storage was clean and neat. But, had mice that skittered to somewhere.
Linda D | First ImpressionsMy answer above was the staff helpful and friendly and I said no. No went to being helpful, yes to they are were friendly. My explanation is below. I was using this facility to hold my uncle's furniture, which I'm his Executor. I was paying the monthly fee from the estate account which is a check. It would be more of a convenience if Associates could be trained to accept checks and they clear while customers are there instead of only Managers using this option. I had to wait 15 minutes one time to pay my rent and another time I was moving out furniture and had to buy straps in the store and the Associate couldn't accept my check. Then on the day of my move out on 3/12/25 the Associate of 3 years didn't know how to refund a $6 credit on my account and would have the manager call me.
DANIELLE H | Overall ExperienceVery friendly staff when my daughter and I were there
Darlene B | First ImpressionsJeremiah and Antonio were excellent. I was distraught and Jeremiah was very calm and patient. It was a nice experience.
Sabrina j | First ImpressionsStaffing at the hershberger rd roanoke va were great.
DAVID M | First ImpressionsWhoever designed this place did so with the precision of making sure a 26 ft truck has 1 inch on all sides to maneuver. When you see it on Google maps there's a regular car parked inside and it looks tight for the car. There were 2 trucks parked inside the fence by the gate. Not that you can make that turn down the first row anyway, but after you make three 6-point turns to drive all the way around, which was hard enough, I had to back out and around the corner to go down another row just to get out. If the trucks weren't there, I still would have had to drive all the way around and up one of the rows to get back to the gate. Had any one else been there I wouldn't have been able to get out at all. The staff was helpful once you get their attention, but if you are someone who is timid or waiting for someone to stop talking or doing what they're doing to greet you, you'll be standing there for a while. You have to interrupt them. I'm all about being chill at work, but when a customer comes in the door, put your phone down, stop eating, and at least one person leave the conversation to say, "How can I help you." I can deal with the office but the storage area itself is all but unusable. It's like nobody thought that actual Uhaul trucks would be driving through there. Not to mention more than one.
Bernard H | First ImpressionsExcellent location, clean and Robin at checkout was great!
MICHAEL L | Overall ExperienceGreat team in the office, always very helpful and pleasant.
Mary P | Overall ExperienceGate was usually unlocked in a not great part of town. company unit that has been used for at least 6 years. no effort was made to keep us there. needed a larger unit. have moved the unit to public storage.
michael m | Overall ExperienceI will definitely use this facility for future storage needs. The location is convenient, the facility is well maintained and the office workers were friendly and professional. I had an excellent experience at this location!
eleanor s | Overall ExperienceMet all my needs. Good service.
Sean B | Overall ExperienceSmooth usage of storage with no complaints.
Sean B | Overall Experience