Great customer service
Jennifer J | First ImpressionsSelf Storage Units in Rome, GA, 30165
U-Haul Moving & Storage of West Rome
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $74.95 Per Month
1 Unit Left!
-
Small
5' x 8' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$84.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $84.95 Per Month
1 Unit Left!
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $94.95 Per Month
Sustainable Drive Up Storage
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Medium
7' x 16.5' x 6.5'2-3 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$129.95
Per Month
- Vanbody
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $129.95 Per Month
-
Large
7' x 23.5' x 6.5'2-3 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$139.95
Per Month
- Vanbody
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $139.95 Per Month
What Is Online Move-In / Rent Now?
Services at Other U-Haul Locations
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very clean. Very polite helpful staff.
Christine O | Overall ExperienceKym Penn, the general manager, assisted me with renting a storage unit. She was very knowledgable and helpful. She answered all of my questions. It was a very pleasant experience.
WILLIAM C | First ImpressionsThe staff at this facility are amazing. Very helpful and very friendly. When I first arrived… I had been moving all weekend. I was absolutely tired and parched. The staff gave me a drink of juice. Was wonderful. Gave me what I needed to finish the day. So helpful.
Dawn P | Overall ExperienceThe unit I rented has a lock on it. (That was there upon arrival and not my lock) and I still haven't received a call from a manager (this is Thursday, I rented on Tuesday)
Lindsay I | Online Move InWe stored quite a bit of our furniture here for two years, and the facility was consistently clean and well maintained. I would definitely use this facility again!
SKYE K | Overall ExperienceKim goes over and beyond to take care of her customers. I move to Villa Rica and still used her location bc she is efficient, knowledgeable and precise! Thanks Kim!
Lindsay S | First ImpressionsKimberly takes pride in her location and her staff is very helpful. It is always well kept.
toris r | Overall ExperienceGreat employees helped me. Great location.
Malcolm l | Overall ExperienceKim was great! Made move in & move out easy.
Tiffany T | Overall ExperienceDisputes were tried to be resolved and never were. I’m just telling it like it is for others to know that U-Haul is terrible and i can’t believe they get away with charging people the way they have me. It’s literally not ok . I’m a single mom and they first gave me the wrong storage unit and this is after it took over an hour to get a human to come and show me where it was supposed to be. They didn’t answer the phone and this is during office hours . I get the unit and find out they have charged me for an extra day and say they can’t find a U-Haul truck which I had turned in on time and days prior and still they charged me. Then took the money out on auto pay for a U-Haul truck I had already paid for and turned in . I was behind on my storage payment and they said I had 15 days to pay it or they would charge me a fee and another fee and I am not surprised on the 12th day not 15th here they go adding the fees and other moneys that shouldn’t be charged yet and don’t want to take it off when I call to tell them . I’ve been on several chats and called the 800 number and it’s like everyone is helpful except the office beee in Rome GA off of shorter Ave. dishonest people here , lazy and unorganized and I literally lost my belongings simply bc they charged me so unnecessarily to the point I couldn't catch it up but besides that i didn’t trust that they would not charge me for something else after paying money I didn’t even owe. My babies are getting older and I work so hard it’s not right they auctioned theirs and my stuff off this way . Beware and even if you document and can prove they still don’t fix stuff bc I have receipts screenshots and doesn’t matter. Terribly disappointing this happened .
TARA B | Overall Experience