I keep getting charged and we moved out a month ago and no one from the Rome GA office will pickup I keep getting rerouted or told they delay my message. we moved out in Oct and I was charged November rent. Somebody please call me back to get this rectified.
KIMBERLY H | Overall ExperienceSelf Storage Units in Rome, GA, 30165
U-Haul Moving & Storage of West Rome
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
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$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
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![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $94.95 Per Month
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![Example storage unit layout]()
Medium
8' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
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$129.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $144.95 Per Month
2 Units Left!
Sustainable Drive Up Storage
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![Example storage unit layout]()
Medium
7' x 16.5' x 6.5'2-3 Bedroom Home
- Rate:
-
$129.95
Per Month
- Vanbody
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)- Rate:
- $129.95 Per Month
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![Example storage unit layout]()
Large
7' x 23.5' x 6.5'2-3 Bedroom Home
- Rate:
-
$139.95
Per Month
- Vanbody
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)- Rate:
- $139.95 Per Month
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Will recommend
MARIA P | Overall ExperienceThe Manager kym was very helpful, have great information. The young man working in the facility was very helpful. always a pleasure to come by this u. Haul, because everyone is knowledgeable of what they're doing.
MARIA P | First ImpressionsEl equipo de trabajo es muy amable y atento.
Adrian M | First ImpressionsThe only thing that made me not like the storage facility was the location. I kept my gun handy because there was no one around.
jean b | Overall ExperienceThe worker's is very understanding.
MELINDA L | First ImpressionsThe ramps to the entryway of the bldg are terrible. as somebody who’s partially disabled with many physical issues, hauling big loads of stuff in and out of that place are very difficult with a steep incline/there’s offered.. outside of that, the place is good. It’s clean and kept cool as promised, which is a big deal to me. The entry system where you push your numbers into the little boxes on the outside was very confusing and it seems to confuse all of the customers I spoke with as well. Why they have three boxes, and you have to enter your number on two boxes in the right order for any of them to work as silly, and it confuses everybody.
Amber A | Overall ExperienceI've used UHAUL facilities for many years now. The costs have risen quite a bit, but overall the storage area's are by far the most well kept. Thanks to the wonderful, and understanding, ladies at Rome, GA's facility, for all their support. Moving is not easy, and I've done so more times than I can count. Thank you.
KIM T | Overall ExperienceAlways have a great experience using this usual location. The manager skin Is very kind and welcoming providing excellent customer service.
Allison C | Overall ExperienceKym Penn has terrible phone etiquette. She was rude and very short with me on the phone while in the presence of a customer in person. I will not recommend people to this establishment.
KESHIA N | Overall ExperienceBo one was available
TYANNE A | Overall ExperienceManager good customer service. Thank you
Natasha P | Overall ExperienceThank you sorry I was always late with rent but hey you made some late fee money and it was always paid but I kmow its not good for the reports so I do appologize but for the record you guys were awesome!
William K | Overall ExperienceReceptionist good customer service.
Natasha P | First Impressions