Kym Penn, the general manager, assisted me with renting a storage unit. She was very knowledgable and helpful. She answered all of my questions. It was a very pleasant experience.
WILLIAM C | First ImpressionsSelf Storage Units in Rome, GA, 30165
U-Haul Moving & Storage of West Rome
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $74.95 Per Month
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $94.95 Per Month
Sustainable Drive Up Storage
-
Medium
7' x 16.5' x 6.5'2-3 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$129.95
Per Month
- Vanbody
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $129.95 Per Month
-
Large
7' x 23.5' x 6.5'2-3 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$139.95
Per Month
- Vanbody
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $139.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff at this facility are amazing. Very helpful and very friendly. When I first arrived… I had been moving all weekend. I was absolutely tired and parched. The staff gave me a drink of juice. Was wonderful. Gave me what I needed to finish the day. So helpful.
Dawn P | Overall ExperienceThe unit I rented has a lock on it. (That was there upon arrival and not my lock) and I still haven't received a call from a manager (this is Thursday, I rented on Tuesday)
Lindsay I | Online Move InWe stored quite a bit of our furniture here for two years, and the facility was consistently clean and well maintained. I would definitely use this facility again!
SKYE K | Overall ExperienceKim goes over and beyond to take care of her customers. I move to Villa Rica and still used her location bc she is efficient, knowledgeable and precise! Thanks Kim!
LINDSAY S | First ImpressionsKimberly takes pride in her location and her staff is very helpful. It is always well kept.
toris r | Overall ExperienceGreat employees helped me. Great location.
Malcolm l | Overall ExperienceKim was great! Made move in & move out easy.
Tiffany T | Overall ExperienceDisputes were tried to be resolved and never were. I’m just telling it like it is for others to know that U-Haul is terrible and i can’t believe they get away with charging people the way they have me. It’s literally not ok . I’m a single mom and they first gave me the wrong storage unit and this is after it took over an hour to get a human to come and show me where it was supposed to be. They didn’t answer the phone and this is during office hours . I get the unit and find out they have charged me for an extra day and say they can’t find a U-Haul truck which I had turned in on time and days prior and still they charged me. Then took the money out on auto pay for a U-Haul truck I had already paid for and turned in . I was behind on my storage payment and they said I had 15 days to pay it or they would charge me a fee and another fee and I am not surprised on the 12th day not 15th here they go adding the fees and other moneys that shouldn’t be charged yet and don’t want to take it off when I call to tell them . I’ve been on several chats and called the 800 number and it’s like everyone is helpful except the office beee in Rome GA off of shorter Ave. dishonest people here , lazy and unorganized and I literally lost my belongings simply bc they charged me so unnecessarily to the point I couldn't catch it up but besides that i didn’t trust that they would not charge me for something else after paying money I didn’t even owe. My babies are getting older and I work so hard it’s not right they auctioned theirs and my stuff off this way . Beware and even if you document and can prove they still don’t fix stuff bc I have receipts screenshots and doesn’t matter. Terribly disappointing this happened .
TARA B | Overall ExperienceMy unit had a leak and I had to throw away 20 towels because of mildew that, would not wash out. The Winchester pellet rifle, the 2 red rider bb guns had rust inside the barrels also mildew on them that can not be cleaned out. The majority of my pans are ruined because of rust and some of my silverware. The manger was going to file a claim but have not heard back about it. If not for the leak everything would have been great. Manager was awesome, the unit was clean everyone that I talked to was very nice. They were going to send someone out to fix the immediately.
Billie F | Overall Experience