Overall things went smoothly, just some small items discussed that were actually covered in contract. When we picked the vehicle up we were told we could potentially be reimbursed for any unused mileage, unused days, or extra gas in the tank (we left 7/8th when only 1/2 was required - roughly $30-$40). Again, small item but it would be nice if these items were credited towards the storage.
Daniel M | Online Move InSelf Storage Units in Sarasota, FL, 34231
U-Haul Moving & Storage of South Sarasota
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U-Haul Moving & Storage of North Sarasota
7850 N Tamiami Trl, Sarasota, FL 34243 View Available Units8.5 miles from this location -
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(U-Haul Neighborhood Dealer)15.2 miles from this location -
A & W Self Storage Hwy 19
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Storage Customer Reviews
- 4.0 Average Customer Rating
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They went far and beyond to help me. Thank you very much
Rebecca H | First ImpressionsNo complaints to report. Staff were all great.
Glenn B | Overall ExperienceBTW!!! my move-out date was Thursday, 3/13!!
JOHN H | Overall ExperienceAlicia, the manager, is the best!!!!
Daniel G | Overall ExperienceThe code did not work and we ended up having to wait until the next day to come back. Ended up paying more for mover help because of wait time. Ended up canceling the unit. Love U-Haul truck rental though! Very convenient and affordable!
Robert B | Online Move Ini will always choose uhaul they were helpful, super pleased and professional!
chellie S | Overall ExperienceVery helpful and nice
Margaret D | First ImpressionsIsles were always blocked and difficult to get to. Hallways not clean always debris of some sort in them I had even taken a broom and dust pan and swept down the hallway around my unit several times it was filthy. Then we were not alerted when the climate control was off and our storage was compromised so basically we were paying for a non climate storage and found out from another source when I called and went into the unit and asked it was true and the manager says they had been working on it. Weeks went by no climate control, yes I wasn’t told no call no email nothing! But when my bill is due no problems sending reminder and email and text? I am very disappointed as I have used UHaul storage in other states this issue never happened I had expected the same clean service Uhaul had offered and we received before this was the absolute worst. The manager very arrogant doesn’t seem to care at this facility and I understand good reliable help is difficult to obtain but please don’t take it out on your customers whom keep your business going.
Tracy B | Overall ExperiencePriced too high
Renee B | Overall ExperienceTodo fue excelente, Alicia fue muy amable.gracias
Jorge A | First ImpressionsWe couldn't have been better very nice people behind the counter
RAY S | Overall ExperienceAlicia was a great point of contact and professional at all times. She was very helpful and knowledgeable throughout our stay.
Marcelo P | Overall ExperiencePoor customer service on site.
laura A | Overall Experience