First: finding the instructions for check-in process were not easy to find. The PDF for the facility is huge and takes forever to download, so I couldn't wait for it. Also, it isn't friendly for a smart phone. U-Haul tries to drive the whole experience through the smart phone app, but then doesn't make the smart phone app work well. Second, after going into the office, the staff was really unhelpful. The guy was reclining at his chair (he, nor anyone else seemed busy), and I obviously didn't know what I was doing. But it was like pulling teeth to try to get information from him. He would answer questions, but I had to keep asking questions to get any answer (and they were always short answers). Biggest detail he didn't explain: make sure you check in and out of the storage unit at the keypad at the front door of the building, or at the keypad in the drive bay. It seems like it would be super easy to have a simple script that they follow just like when you check into a hotel. Here's where you park, here's how you get to the room, here's the pool, workout facility, and elevator, etc. So confused why this is not implemented? This seems like a process/management issue - not a staffing issue in my opinion.
MATHEW R | Online Move InSelf Storage Units in Scottsdale, AZ, 85255
U-Haul Moving & Storage of Pinnacle Peak
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 11'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- Lower Level
- Street Level
- Elevator
- Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 12'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 11'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $139.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $144.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- Lower Level
- Street Level
- Elevator
- Climate
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 12'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $144.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 12'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Medium
7' x 10' x 12'1-2 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $164.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
5' x 15' x 11'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 11'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $214.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $224.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- Lower Level
- Street Level
- Elevator
- Climate
- Rate:
- $224.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 12'2-3 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $224.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 11'2-3 Bedroom Home
Size Guide- Rate:
-
$279.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $279.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$289.95
Per Month
- Interior
- Lower Level
- Street Level
- Elevator
- Climate
- Rate:
- $289.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$289.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $289.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 12'2-3 Bedroom Home
Size Guide- Rate:
-
$289.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $289.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 11'4 Bedroom Home or larger
Size Guide- Rate:
-
$374.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $374.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$384.95
Per Month
- Interior
- Lower Level
- Street Level
- Elevator
- Climate
- Rate:
- $384.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$384.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $384.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 12'4 Bedroom Home or larger
Size Guide- Rate:
-
$384.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $384.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very knowledgeable and helpful
Dale P | First ImpressionsThe staff and manager here have been excellent. I have rented a couple of trailers as well and the service is fantastic. In fact, I just moved all my stuff from another storage facility to U-Haul because I have been so happy with their service, and I hate moving.
Peter W | First ImpressionsNeed more parking spaces in front of the office/store….just 2 non handicap spots.
JAMES C | Overall ExperienceWonderful staff amber and robert
Cornelia K | First ImpressionsStaff was amazing , the indoor storage was the best
Glen K | First ImpressionsThis is an excellent facility! Highly recommend to anyone who may be unsure.
KATHLEEN T | Overall ExperienceThe new facility is beautiful and easily accessible. Being able to drive into air conditioned garage bays to unload your things in the Arizona heat is a huge help!
Holly C | First ImpressionsReal pros
Richard A | First ImpressionsThis is a brand new and top notch facility. I highly recommend it to anyone looking for short-term or long-term storage needs.
KATHLEEN T | First ImpressionsRobert has a terrific attitude team and facility
Mark P | First ImpressionsI recommended 100%. My Casa painting was there for a few years never ever had any issues with other people renting there or U-Haul. Office people really nice and polite. 😊 Thank you U-Haul and all the pro Crew.
Jaime A | Overall ExperienceLate charge was outrageous and fix that gate before someone gets hurt or killed trying come in and how is anyone suppose to call you guys
Samuel S | First Impressions