Super awesome staff , I lost my husband August 19th 2023 and I was unable to pay on my unit and the end of October 2024 I got a phone call that my unit was still there and I was able to pay a small amount and get all my belongings. A blessing for sure
ELIZABETH S | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85024
U-Haul Moving & Storage at Cave Creek
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Storage Customer Reviews
- 4.5 Average Customer Rating
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CATHY O | First ImpressionsThis was the perfect solution for me while building a home in AZ. I had deliveries mailed to this location while the home was being built. Thank you for your help! Janice Benner
Janice B | Overall ExperienceAs we were emptying the unit, someone else’s furniture, etc was by the elevator. It became apparent that other people were interested in the items. These people behaved like opportunists who likely weren’t renting storage space, but were looking for “free” things.
Raymond K | Overall ExperienceYou guys do a great job
Gene D | Overall ExperienceGreat place to rent a storage unit. There is a recycle area to take or leave what you don't need or want. It's not garbage the staff keeps it clean and gets rid of any garbage left there. I found some great treasures there.
KATIE M | Overall ExperienceThank you - it meant the world to me when you said, “ I’m going to miss you’ you are one of ky favorite customers To me it meant, you appreciated our business- and that we did not bother you when we sang and you heard me to stop telling the kids to stop running around.. Yes you too made us feel welcomed and that was the best ever!
CATHERINE A | Overall ExperienceBrian, the manager at this location always goes above and beyond what is expected of him. Of all the uhaul locations in the Phoenix area I have been to in the past 10 years I find this location and it's employees to be the best. I believe Brian enthusiasm and professionalism should be acknowledged.
Dino M | Online Move Inby passed all expectations
John Y | Overall Experienceon. ly issue is that the other users really liked to make usage of the front welcome area as a free dumping ground any billing issue was resolved promptly
RONALD B | Overall ExperienceGood people
Nathan P | Overall ExperienceLighting near my until was not working
Cameron S | Overall ExperienceUhaul is excellent.
ANTON K | First ImpressionsHad difficulty accessing the facility When I called customer service for help they were not knowledgeable enough to assist
KellyAnn B | Overall ExperienceCharlene was very kind, helpful and professional. She truly cares for the customers. Jim was also very helpful and kind. I will definitely use U-Haul again in the future with any of my moving or storage needs!
Brenda P | Overall ExperienceVery good
Alan B | Overall ExperienceI moved out 3 days ago and your trying to charge me a late fee for what moving out early
michael c | Overall Experience