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SHERRY W | First ImpressionsSelf Storage Units in Shreveport, LA, 71129
U-Haul Moving & Storage at Shreveport Airport
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Kimberly and her staff are very professional and courteous.
LATONYA D | Overall ExperienceI would have given five stars, but sadly the items in my storage had water damage to them, and it was the items that was against the back wall which is strange. On top of a huge field rat that was running around between the storage rooms. The location is tough to get a trailer into also but the employees there were very friendly and the place is very safe secure and well cleaned. I would recommend covering your items against the back wall. I would also recommend putting rat poison inside your room just to be on the safe side.
SUZAN M | Overall ExperienceI had rat droppings on my personal stuff and inside my Boxes as well. This was very unsanitary. Also I opened up my storage and my wife sees a big rat trap on the floor under a bag I had in there that the rats just ate through and shredded to pieces. I left stuff behind because of the rat droppings we found in our boxes and stuff and this was also very unsanitary. I'll return the gate key.
David R | Overall ExperienceThere was lots spiders and spider webs all over my bags of clothes. It was so much that u was terrified I couldn’t touch the bags other then that everything else was okay
Torrien D | Overall ExperienceThe storage units are really small
Domecka J | First ImpressionsI have always loved this location and it's convenient to all areas of town.
Cherie F | First ImpressionsWe had to leave several small items that would not fit our vehicles for our out of state move. There was a family member we wanted to give the remaining contents to but U-Haul would not allow them to access the unit. Otherwise pleased with overall quality and service.
phillip r | Overall Experiencethe wonderful lady that helped me was amazing,
annecheri m | First ImpressionsMy things was infested with rat feces and urine it was horrible.
Felecia D | Overall ExperienceStorage was not fully cleaned when rented, you could see trash and debris in between the gate lift on the side of the storage. Also like a maze getting on the facility. The storage has no lights either.
TYLESHA g | Overall ExperienceThere’s a pest problem, I wouldn’t recommend! Rats ate through my boxes, and furniture, although everything was secured. I literally had to throw away 2 full size beds and mattresses (although they were under plastic), living room chair (holes throughout chair), cleaning products (rats bit through chemical bottles), bed pillows ( ate through industrial grade bags). Something’s were salvageable. I had to get an upholstery cleaner to clean what wasn’t ate through, and disinfect all dishes and pots. These units need to be upgraded, secure crevices and sprayed for pest weekly. I was out of more money replacing so much. The only thing good was the staff!
Tamara E | Overall ExperienceThanks for your service and secure facility .
LORENZO W | Overall Experience