The manager was helpful and answered all our questions
JOHN M | First ImpressionsSelf Storage Units in Simpsonville, SC, 29681
U-Haul Moving & Storage of Heritage Park
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The GM manager and Nikki was real nice. I appreciate everything they done for me
ROSALIND A | Overall ExperienceThe staff are awesome and very accommodating! Would definitely recommend to anyone with moving or storage needs!
Chad O | First ImpressionsCouldnt ask for better service anywhere!
Gary K | Overall ExperienceGarage doors were all out of order. One was clearly broken, and the other two looked like they would work fine for a manual open. Front desk told us the doors couldn’t be opened manually because they weighed 5,000 pounds. Definitely could have been opened manually, they just chose not to. So on a busy Saturday, everyone had to type a code in and go through a sliding door EVERY single trip inside. Trash and broken glass in several places in the hallways inside I also checked out in the app 5 days before my unit renewed. The staff failed to review my move out in time, and I had to call to get the charges removed from my account. Same location that missed 2 U pod delivery dates. Management here needs re-evaluation.
Samson L | Overall ExperienceQuinton and Joey especially were so kind and helpful. They always went the extra mile with all their customers. The rest of the staff helped me too. I highly recommend this facility for anyone wanting to store or move your items.b
Lisa W | Overall ExperienceGrate customer service
nick r | Overall ExperienceService is always great at this location.
joy s | First ImpressionsGreat staff!
Randy B | First ImpressionsGreat customer service
JULIUS S | First ImpressionsVery friendly assistant manger I worked with
RICHARD S | Overall ExperienceWas not clear in booking that office hours were different from access hours, and I was not given the option to check in via the app (U-Haul rep tried to help me find it, and also couldn’t)
Samson L | First ImpressionsOne of the greatest group of people and they were very respectful and attentive. I had my storage there and rented my truck from there, and I will definitely use them again, and recommend them.
Jacqueline G | Overall Experience