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LABRESHA E | Overall ExperienceSelf Storage Units in Simpsonville, SC, 29681
U-Haul Moving & Storage of Heritage Park
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)
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Augusta Road Self Storage
8613 Augusta Rd, Pelzer, SC 29669 View Available Units
(U-Haul Neighborhood Dealer)9.4 miles from this location -
U-Haul Moving & Storage of East Greenville
24 Roper Mountain Rd, Greenville, SC 29607 View Available Units10.3 miles from this location -
Woodruff Road Storage
4590 Hwy 146 N, Woodruff, SC 29388 View Available Units10.6 miles from this location -
U-Haul Moving & Storage of W Greenville
1406 Grove Rd, Greenville, SC 29605 View Available Units12.7 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Convenient, clean storage facility
ANDREW B | Overall ExperienceMile Miller & his staff go out of their way to provide exceptional customer service. This is one of the most professional Uhaul locations I've visited in the country.
DAMON S | Overall ExperienceHaving to take everything from the ramp down the hall to the unit was new, and a pain. But the carts were right there and helped.
James M | Overall ExperienceLot of construction going on, but all in all a great experience
Dezso V | Overall ExperienceWe had to make some last-minute arrangements due to a failure of one of your competitors. Your staff was helpful and efficient.
DAVID W | First ImpressionsEverything was great moving my stuff from the U-Pod to the storage unit. However, I was disappointed that I wasn't able to have my U-Pod rent prorated since I had just paid the rent for it and had to pay the full amount for the storage unit the day I moved in.
Yvette F | First ImpressionsEven though the facility was under construction during our use it was well organized and clean compared to most site undergoing renovations. Good job U-Haul!
Samuel Q | Overall Experiencewent as smooth as I could hope for
tony c | First ImpressionsHad some back and forth about my free month promo they gave me with my truck rental. They charged me for the first month…and when I called the CS rep tried to tell me I didnt get that promo, but the store had put in for the credit. So they did do a credit and I am still waiting for that credit to apply. If it comes thru Id give them a four overall. The check in process is VERY LONG AND TEDIOUS… so maybe if they can make it a faster less aggravating process to get checked in, it could be a five. And make sure not to let new employees charge people if they are supposed to have a promo applied.
Jenni H | First ImpressionsI was not given correct information about not having access until 10pm which is stated on the paperwork I was given . I returned with a full truck of stuff and movers the same day at 5:15 and could not get access because they are “under construction “ and the office had closed. I asked if management could be contacted since they had just closed to allow me access to at least unpack truck . I was told no. When I spoke to another customer service rep that was super pleasant and helpful she did help me switch my reservation to another location where I could do online check in and go then and unload truck . During that I lost my free first month since it had been used on this location. I have called to speak with management to rectify the situation since I know have a storage building at two locations but have not been contacted or no solution to the situation Having to use the other location also increased the mileage I had to use on rental truck which was also rented through this location by almost 30 miles which was also more money out of my pocket as well as inconvenience.
GABRIELLE S | First ImpressionsThe location is under construction. This is why the facility is messy and dirty. In a short time the facility will be real nice.
AARON S | First Impressions