Parking lot between buildings is in dire need of repairs
TINA W | Overall ExperienceSelf Storage Units in Spring Grove, IL, 60081
U-Haul Storage of Spring Grove
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U-Haul Moving & Storage of Spring Grove
2502 Spring Ridge Dr, Spring Grove, IL 60081 View Available Units0.1 miles from this location -
U-Haul Moving & Storage of McHenry
2019 Richmond Rd, Mc Henry, IL 60051 View Available Units5.5 miles from this location -
U-Haul Moving & Storage of Chain O'Lakes
236 W Rte 173, Antioch, IL 60002 View Available Units8.3 miles from this location -
A.J. Self Storage
702 Sunset Dr, Round Lake, IL 60073 View Available Units9.2 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Deanna is the constant professional with leadership qualities driving the next generation of employees. Cheers
SCOTT W | Overall ExperienceThey raised my rent every year that I was there. $99-$109-$119-$129. They were the best deal when I signed up but now they are no better than others and higher than some in the area. Office was often closed even during business hours. Then they sold off to new owners and all they have done is raise rent raise rent. Haven’t fixed the deteriorating asphalt or poor lighting. Also I moved out on the 8th and no prorated refund for the balance of the month. But they can rent my spot out starting today. I thought that was greedy. I won’t go back if I need storage space in the future.
LARS A | Overall ExperienceForced to clear out because the price kept getting jacked up every 3 months. I'll definitely never use Uhaul again.
DAVID B | Overall ExperienceDeanna was so friendly . All the staff at the Spring Grove location, were friendly and efficient! I appreciate when there is no stress in carrying out the business of moving … and getting everything you need , from boxes to the best packing tape in the world! Thank you , Deanna, and the staff at the Spring Grove location! Until we meet again 😀
Brenda S | Overall ExperienceI was told within the 1st week of U-Hall taking over this facility that the ceiling in my unit would be totally fixed to alleviate any future water damage to my items. THAT NEVER HAPPENED!!! Every time it rained, the unit flooded in the corner.
CATHY B | Overall ExperienceI cannot tell you again how much U-Haul really help me out your employee Deanna hudman she was excellent she knew her job she had great customer service most definitely will recommend U-Haul wherever I am I work in customer service myself I will tell my customers about you all thank you again U-Haul
Bridget B | First ImpressionsI’ve been to U-Haul several times … for moving supplies and truck rental … this time I rented a storage unit… I was glad to get it … even if it’s temporary 😊
Brenda S | First ImpressionsWould highly recommend them very friendly staff and clean units.
Tracy G | Overall ExperienceVery disappointed with 3 rent increases in less than a year, only changing locks & putting bigger numbers on units & leaving big pot holes. Also would like to point out the lock froze and for 2 months couldn’t get my Christmas presents out and the office new. Was not happy and no compensation for no access to the unit.
DONNA L | Overall ExperienceDeanna was extremely helpful and an absolute pleasure to deal with. Fantastic!
GIUSEPPE T | First ImpressionsMoney, money, it’s all about the money! Been there a year and the rates have increased three times now. Can’t wait to get out of there.
ANNE M | First ImpressionsGreat place
TANIA Z | First ImpressionsDeanna Hudson always friendly and helpful. Made time spent during use of storage unit very easy. Nice when had promotion and received a free lock. Also added carts in each locker space made moving heavy boxes easier
BARBARA P | Overall ExperienceA great place to store your items! Clean unit no problems in 5 years! Would highly recommend this location!
Cheryl F | Overall Experience