The staff member was friendly but... I had to get 2 different trucks to get the job done. On the 1st truck: There was a light on indicating the break sensor (or some sensor) needed to be replaced. I went back in and said something, and was told how to clear the warning off the dashboard. Before I got in, that truck was sitting in the lot with an open back gate/ door. No other trucks had open gates. When I got it back to the move location, there were multiple insects crawling around in it. It seemed to me like the reason it was sitting open was because someone had seen the insects and left it open to air out. I know Uhaul can't be responsible for what the person before me put in the truck, but if you know there is a problem, why not just take that one out of circulation and treat it rather than just re-renting it to the next person and letting their items get infested. I ended up bringing that truck back and getting a different one. Also, when I tried to take photos before I took it off the lot, the photos were just black. It wasn't a camera problem because I was able to take regular photos, just not take them through the Uhaul site through the link. Lastly, there wasn't good lighting in the lot where trucks are returned. The truck was returned after hours, after dark, but the lock box was not illuminated and if I hadn't put the headlights from the vehicle I was leaving the lot in, onto the truck, the "return" photos wouldn't have been visible. As it was, the "inside" truck pictures weren't really visible at all since the dome light wouldn't come on, even when the front panel "dome" switch was pushed. So there were lighting issues all around.
Angela M | First ImpressionsSelf Storage Units in Springfield, IL, 62702
U-Haul Moving & Storage at Bruns Ln
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $64.95 Per Month
-
![Example storage unit layout]()
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $109.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $109.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $154.95 Per Month
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
Split Level Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$84.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $84.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Heated
- Rate:
- $104.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Heated
- Rate:
- $139.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $169.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Heated
- Rate:
- $179.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$229.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $229.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
Vehicle Storage (RV, Boat, Car & More)
Sustainable Drive Up Storage
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![Example storage unit layout]()
Large
7.3' x 23.5' x 6.8'2-3 Bedroom Home
- Rate:
-
$184.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)- Rate:
- $184.95 Per Month
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Codes did not work to the building assigned to me. Codes are still not operational. The intercom button also was inoperable. I had to drive to the front office to get assistance getting into my storage locker.
Kappa S | First ImpressionsThe old lock had been cut off and was laying on the ground outside the unit. Small amount of trash left behind from previous tenant that I disposed of.
David B | First ImpressionsHdheb
Alexis B | First ImpressionsFantastic service on purchase needs
Ronald H | Overall ExperienceIt was a great experience
Charles S | Overall Experiencethankyou
Doug B | Overall ExperienceVery convenient and easy access 24 hours a day. Outdoor RV storage was well lit and secure.
Rick D | Overall ExperienceI was not shown to my unit so I had go find the unit. It was cold and snow/ ice the man that did the paperwork gave me access codes and when I went to my unit it was locked when I walked back to ask about the lock situation the same guy left in a truck leaving me there in office alone and never said anything about why the situation was as it was.
Erica H | Overall ExperienceThe service was outstanding They went out of their way to help me.
michael s | First Impressions