I want to single out Craig Bird for his outstanding customer service and going above and beyond. He’s a great guy!!
maryann m | First ImpressionsSelf Storage Units in Swansea, MA, 02777
U-Haul Moving & Storage of Swansea
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- 4.0 Average Customer Rating
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There is a water leak in unit #98. I didn't realize this until too late. I came after a storm and found a table I had in there wet and the floor was wet. Some papers and books were warped. Also, I always get an email telling me to correct my address. Even tho I've gone to the facility 3 times to have it changed and even called customer service. No one cared enough to actually change it. (That's just frustrating more than anything. The water is the main problem.)
Tomas g | Overall ExperienceI rent to the five by eight I needed a larger unit. They would not refund me anything, as I already paid for both units. Stated because I didn't online I'm not eligible for a refund. Not even a portion. This is terrible service. I have been there may be a week.
melanie v | Online Move InI rented a smaller storage unit. I realized it was too small after maybe a week. I now have a lot of unit but cannot get A. Refund for my smaller unit. I don't think this is fair. I will not be going back to you. How once I get my stuff out.
melanie v | Overall ExperienceStorage was just as good as I expected, clean and never got wet during the storms.
Anthony A | Overall ExperienceIt was a pleasure doing business with them.
vanessa c | First ImpressionsI really appreciate the amazing customer service!
toddye A | First ImpressionsI have to say staff at this uhaul are very nice and personable. It's clean well kept and maintained staff are always eager to help with any questions or issues that may arise.
Jermaine M | Overall ExperienceThank you for providing a fine storage solution during my remodel . v/r MW Rutkowski
michael r | Overall ExperienceExcellent service onsite. Jason was very helpful, quick and friendly when we moved in. The only difficulty I had was with their call center. Very very long waits and it seems not possible to actually reach someone at the storage location office.
Ann S | Overall ExperienceSimple, easy and no hassle. Perfect job!
David W | Overall ExperienceI have another uhaul storage unit in another location and combined everything all in one unit ...I do recommend your storage facility to people and I do appreciate the cleanliness and secure access to my belongings thank you Uhaul at 600 grand army hwy Swansea ma
graciana s | Overall ExperienceEvery six months you raise the prices!! When I went to cancel the rental there was no worker on the property. Door was open, no one was there. When he finally showed up he was rude. The prior employees/manager were wonderful
MARIA H | Overall Experience